GALA Dust Control Mop

This MOP is excellent! It's delivered in a very large cartoon above 170 cm height. It's good for cleaning all types of floors (like mosaic tiles, marble floor and granite). It's very efficient for wet cleaning (the servant doesn't have to bend anymore). I believe on the airports in Mumbai, Dubai and Delhi they are using the same(similar) kind of mops for cleaning the floor where it is not carpetized (because for carpets You need a vaccum cleaner or a special carpet shampooing machine). I recommand this to all private households and offices (and even hotels). This will end slavery type of work which many servants have to do in India. And they will get some self-esteem if they are provided the proper tool (plus it's saves lot of time). I recommand also buying an extra refill of the bottom textile part, which can be either used for drying or as a reserve when the very robust textile part gets worn out maybe after two years it's good to have a reserve. I myself use this kind of mop in Germany for my houshold there. For a fast cleaning I combine it with glas cleaner spray. No need to use a bucket for smaller areas like kitchens and bathrooms, for larger areas I recommand buying a special rectangular bucket where the whole mop bottom will fit in. One more thing: Freudenberg from (Freudenberg Gala Household)is a German name and I suppose they have bought the patent and technology of the 360 Degree revolving mop from Germany. Also the length of the stick is very high contrary to the other reviews acc. to our servant more than long enough (not too short as some other reviewers say). Also the price is a gift (present) because similar other mops (like some from Leifheit - Leifheit is too a German company) which are imported cost upto 10 times more (also on amazon India). Buy this, You won't regret it ! The delivery from amazon India was very quick within 24 hours (even on an Indian holiday at about 10 a.m. in the morning). THANK YOU very much amazon India !

Defective product. The rod not fixing properly. Eventhough offered as returnable amazon software didnot allow return inspite of attempting so many times. Worse response.

Very useful! Makes cleaning stone or tile floors an absolute breeze! Only giving one star down because the quality of the dust mop overall is not the greatest. But we are using this every day for quite a few weeks and it is working great. Order extra refills for convenience and this is perfect.

I had got it replaced and the replacement also came with the wrong holder rod. Was not able to fit it and finally returned. Liked the product but did not like the delivery goof up

This type of mop itself is good and extremely effective on clean tiles. It works wonders to collect dust, sticky dust and pet hair among other things on the floor. The product listing is also good, offering one free mop refill, so you can continue cleaning up while one is being washed and dried.The rod is indeed telescopic, but there is no locking mechanism to control the height of the mop. To extend this rod, you have to hold the threaded part and unscrew it (It screws on the top handle internally). ONce unscrewed, the rod can be extended out. Changing the mop refill is easy, as described.The major issue with the product is either a mismatched floor mop unit and handle unit from different items while packaging, or a missing critical part under the collet. See the attached pics. The handle rod is threaded, whereas the part where it is supposed to be attached to the floor unit is plain. I think the expected behaviour is to hold the collet against the threaded part of the rod, insert it in the floor mop socket and 'screw' the collet back in place tight. This makes the array of extended flaps underneath the collet to press against the threaded part of the rod and hold it in place. Sadly, that does not happen due to a big difference in thickness of the socket and the rod attachment. Moreover, the collet does not fit all the way down. If we try to screw it tight, it has the possibility to break since it is a plastic part.I tried to take this issue up with Amazon, and they graciously offered me a refund. I am inclined to buy this mop again, but I am not sure if Gala / Cloudtail will fix this issue and I might get stuck with the same ordeal. So, minus two stars for the product until this issue is acknowledged and fixed.