WESTLAKE Commercial Refrigerator and Freezer Combo 72" W 3 door 3 Section Stainless Steel Reach in Solid door Fan Cooling 54 Cu.ft Refrigerator and Freezer Combo for Restuarant, Bar, Shop, etc

I purchased the refrigerator and the freezer back in April "I'm impressed with my Westlake commercial freezer! It's been a reliable addition to my business, keeping my products frozen and fresh. The build quality is solid, and it's easy to clean and maintain. I've had no issues with temperature control or noise level. It's exactly what I needed for my daily operations. But what really sets Westlake apart is their technical support - it's amazing! They're quick to respond and super helpful, which gives me peace of mind knowing I'm covered if anything goes wrong. Highly recommend!"

I was looking for a commercial freezer to purchase for my restaurant and I came across West Lake freezer in June of 2024. The delivery was on time, packaging was undamaged, and it came to a freezing temperature in a short period of time. My absolute favorite part is that it has a massive storage space inside and it maintains the perfect temperature for meats and vegetables. I also want to emphasize that the service is absolutely outstanding. I came across their valuable representative, Phillip, whom I owe gratitude and appreciation to for making my experience marvelous and making me feel as if I am their only customer. I will be back to purchase from here as long as my restaurant is in good hands with Westlake!! August of 2024, I came back to purchase two more freezers for my restaurant because I was astonished by the service and quality of the product. My restaurant now has three Westlake freezers standing near one another and I couldn’t have been more thrilled with my orders! December of 2024, I needed a commercial refrigerator for my house and I couldn’t have chosen a different route to go. Because of my pleasant experience with Philip, I came back to purchase a refrigerator and how can I even begin to appreciate his time and effort on my order. The refrigerator features 6 shelves and each shelf has a loading capacity of up to 155 lbs, so you can store plenty of products especially if you have a big family like mine. If only there was a way for me to rate above 5 stars, I would have. Do yourself a favor and order your freezers from Westlake if you want perfectly working freezers and representatives waiting to serve you on your door.

I am a homeowner not a commercial business and this isn’t my first commercial freezer. The freezer is beautiful with a stainless steel exterior AND interior. The exterior features a “no prints” finish. (NICE!) The freezer is very quiet, especially compared to others I have owned. The USABLE interior space is the best! Shelf space extends the width of the cabinet without a ‘gap’ between sides as is common with other freezers. I use standard restaurant bus tubs (22”x15”x7”) and the picture shows how well they fit. Interior lighting is per LED strip that runs the width of the interior above the doors. (You can see the reflection in the pics.) Nice and bright! EASE OF USE would be hard to beat since you plug it in and turn it on and it goes from there. And it DEFROSTS itself. OMG! Westlake is the solution for freezer storage. Be careful of brands that DO NOT warranty for HOME use… read the fine print. Westlake is a winner!

Arrived much quicker than Amazon estimate. Delivered via truck so basically gets dropped at curb plan to have help if need to bring it in and set it up. Note delivery company can not assist. I had help on hand due to its final location. I was concerned about damage so anxious to inspect it. This thing was exceptionally well packaged and was in perfect condition. I had some questions prior to purchase and about its operation and contacted the company which provided outstanding support. The machine is way more solid than a typical residential unit and as an HVAC professional much easier to maintain or repair which was a big factor in the purchase. Things to consider. It is louder than a typical unit especially when both systems are running comparable to a typical dishwasher. Also although it has an interior light the internal finish is a metallic silver and doesn’t reflect the light the same as the white plastic typically found on refrigerators. The overall I would say Westlake deserves better than a 5 star review and would definitely purchase again.

I have had this for just under a year and it quit. I lost Thousands of dollars worth of organic farm meat. it will be 1200 to fix the part, and nobody has the part.

We've been using the freezer for over a month now and it is working great. Shelves were easy to install and adjust. It was a little bit of a challenge to get it off the pallet and into the house, but we expected that. They are very clear about the delivery, make sure you are prepared for bringing it into the house/business yourself. Since we are residential, and don't have a loading dock (lol) that presented challenges. Our delivery driver went over and above what we expected and got the pallet very close to our lanai entrance. The casters are high quality, and we love the locking mechanism to keep it in place once moved.

Had issues with one freezer, but customer service fixed the problem for us. I would recommend them for standing behind there product.

We purchased this West Lake freezer in August of 2023 and liked it so much that we purchased an even larger freezer from the company a few months later. This 2 door freezer failed in May for unknown reasons. I contacted the company and after just a few emails, they sent a new freezer free of charge as per the warranty. That is excellent customer service. The company took responsibility and immediately sent a replacement freezer which is working great. Things break and stuff happens. Manufacturing is not always perfect. But a company who stands behind their products is worth buying from. I highly recommend West Lake freezers because of the great customer service and how they stand behind their products!