EARGO 7 Virtually Invisible Self-Fitting FDA-Cleared OTC CIC Hearing Aids - Rechargeable, Lifetime Customer Support

Eargo 7 review I have been wearing the Eargo 7 hearing aids for just over 3 months and so far am very satisfied with the sound and quality of these OTC hearing aids. I have mild to moderate hearing loss and have worn prescribed CIC hearing aids for over 10 years, so I can offer a good comparison between the two options. Sound: The Eargos are my third pair of hearing aids and I find the sound to be as good as the sound from the hearing aids I bought from audiologists (both were high end Phonak brand). Adjusting to new hearing aids can take some time as the sound will seem a bit harsh and unnatural at first as your brain adapts to the sound. After I wore the Eargos for about a month I redid the Sound Match adjustment and have been very happy with the sound since. This is definitely one of the pluses of the Eargos as you can redo the basic Sound Match on your own and if you need help, it is just a phone call away. No need to run to the audiologist and you can repeat each test sound as often as you need to be sure you are hearing it. Comfort: The Eargos are easy to insert and remove. They are not as perfect a fit as my old hearing aids made from a custom mold for my exact ear shape, but they are comfortable and nearly invisible. I prefer the sound with the closed petals (fuller, richer sound) and have persevered through the itchiness (it does get better, but you really have to keep wearing them and deal with the itchiness for a while). Programs: I love that you can set up programs for a variety of hearing situations in these tiny hearing aids. Using ultrasound from your cell phone to do this is genius as most CIC hearing aids can’t be adjusted for different settings. I am using TV, Restaurant and Music and still playing around with the adjustments to find what I like best. At first, I would switch to the TV setting for watching television, but now I find the normal setting works fine for most shows and only switch when there is a lot of background music as in movies. The Restaurant setting is great and really does make conversations in noisy restaurants more enjoyable. I find the Music setting especially good for instrumentals. You can also adjust the volume, treble and base to your liking for each of these programs and enable Sound Adjust+ which I prefer. Care: I have waxy ears and that was a problem with my custom hearing aids as I needed to take them to the audiology office often for a thorough cleaning. The Eargos are so easy to keep clean. I follow the recommended schedule and I bought the deep cleaning kit to start. You can find more alcohol wipes on Amazon for a very reasonable price and you only need a tiny bit of the putty for each deep cleaning. Fit: It takes some experimenting with different sizes and style of petals to find the best fit, but they fit pretty well for something that isn’t customized for your ears. For my right ear, I wish there was a half size between the medium and large closed petals. Case and battery life: Excellent! My Eargos last all day and I can get two days of charging without having to plug the charging case back in for a charge. The one problem I have had with the Eargos is the pull thread and I see others have had the same experience. The pull thread for my right hearing aid has already come off. Fortunately, I can easily remove the hearing aid with out the pull thread (most likely because of the shape of my right ear canal). I will see about warrantee repair service for this when I am back in the US.

I’ve been using hearing aids my whole life—I’m bald and in my 50s. My poor wife often gets upset with me because I frequently mishear her, plus I work in various environments, both hot and cold. Over the years, I’ve tried several different brands and styles, and here’s what I’ve found: In-the-ear, molded types give me splitting headaches. Despite multiple refittings, the temperature changes still cause massive discomfort, so I cannot use molded in-the-canal hearing aids. I decided to try over-the-ear types because they are essentially earplug style. They work great, and I don’t get headaches. However, being bald, I find that when I wear these in public, people often talk to me as if I belong in a nursing home. While I don’t have public anxiety, the way people treat me can be disheartening. I’ve tried some of the less expensive in-the-canal brands but found that they just magnify all sounds, making it even more difficult to hear the person I’m with. Also, using these style hearing amplifiers gives me a headache from the continuous noise. I needed to find a smart hearing aid but didn’t want to make an appointment with a hearing specialist, as I have spent so much money with them over the years. After extensive research, I decided to try these discreet, in-the-canal style hearing aids. They are incredibly comfortable, and no one really notices I’m wearing them, so life continues as normal. They are so comfortable that one night I went to bed and forgot to take them out. I only realized they were still in my ears the next morning when I could barely hear anything and found them not in the charging case but still in my ears. The battery had died during the night because they were on the entire previous day. About a week after receiving the hearing aids, I scheduled a phone meeting with someone from the EARGO company. She was incredibly patient and helped me understand the aids and the app, making my life even easier. I am truly grateful for her assistance. The EARGO app works wonderfully. I appreciate how I can make adjustments on the fly, and I’ve found that the auto-adjustments work great on their own. The only issue I have is that the microphone and plug caps are small, making them a bit difficult to handle with my carpal tunnel and larger fingers. However, this is a minor inconvenience. Here are my pros and cons: Cons: • Very small, making them a bit difficult to clean for people with larger fingers. • No phone connectivity for listening to music or talking on the phone. Pros (which unequivocally outweigh the cons): • No need to visit a hearing specialist for adjustments—a big plus for me. • Extremely comfortable. • Long-lasting battery life. • Very discreet when worn. • Self-adjusts in different environments. • Much less expensive than those from a hearing specialist. • Easy to maintain. • Rechargeable, so no batteries to change. • (If needed) Easy to adjust using the EARGO app. • Excellent support. • Did I mention they are not only discreet but also super comfortable? So, finally! After over 50 years, I have found a pair of hearing aids that I am proud to wear daily, more importantly I am enjoying a happier wife.

I initially chose the Eargo 7 for its compact, nearly invisible design and promising technology—despite the high price tag. Having used this product consistently for more than two years, I can offer an accurate and honest review of its performance and limitations. The hearing aid performed well at first, but within the first year, the battery life began to decline. Fortunately, they were replaced under warranty. However, the same issue occurred again, the replacement device also failed after approximately one year of use shortly after the two-year warranty expired, the battery life significantly dropped, and now the device dies after just 2 hours of use. While the company did provide a replacement under the 2-year warranty these devices battery life does not last more than one year. For such an expensive and essential device, this is simply unacceptable. It's incredibly frustrating that a product meant to enhance quality of life can't maintain basic functionality beyond a year or two. Even worse, once the warranty ends, Eargo are charging me $396 for one hearing aid replacement. I have paid $2650 on this device initially. At this price point, company should stand behind its product, especially when it fails in the same way twice. Sadly, based on this experience, I cannot recommend Eargo 7.

I know the most helpful reviews here, for me, included the extent of heating loss, lifestyle and expectations. I’m a 66 years old retired farmer with moderate hearing loss (higher frequencies) brought on by heavy equipment use without hearing protection. I am caretaker of my parents who both have differing levels of hearing loss as well. I noticed my decline in hearing from having others to repeat themselves in meeting situations, restaurants as well as church settings. Since I have been self-employed my whole life, I have been totally responsible for my own health care and savings acutely aware of costs associated with my own needs. I have had several appointments with audiologists to ascertain scope and degree of hearing loss over the past several years. What I have found out is that most audiologists represent specific companies and when I was questioned about preferences as to “type” of hearing device, I was told I needed to make another appointment with that representative. I have a healthy skepticism of the current corporate health care system we find ourselves in now. My motto is to not be a “money conduit” and my brain still functions relatively well enough to filter out hype and sales promotions. When I looked around for hearing devices, I found Eargo. I also found others that were online and direct to the consumer. I study reviews to see if they “sound” plausible. I want to hear from the actual purchaser of the product and their honest positives and negatives concerning their purchase. In that vein, I will proceed. I initially made the purchase for several reasons. #1 I could purchase on Amazon. I like Amazon’s return policy, their reviews and the ability to purchase insurance of the product in one place. #2 The warranty on the Eargo 7’s was 2 years. #3 Lifetime support and #4 Return policy. I didn’t know if these would work in my situations. The return policy took that fear out of the equation. After receiving the 7’s I found that the “Sound Match” was fairly simple to complete. There is some understanding of exactly how the units work, what the Sound Match is calibrating and how the Bluetooth connection between the charger base works when downloading your specific programing for your units. If you don’t have the technological skill set, they are fairly easy and it should not be a problem in finding someone to help. Their customer service is VERY helpful in discussing how they work if you cannot understand from the many videos accessible through YouTube. I had a hesitation in purchasing with the reviews I saw on the app. I had no problem with it at all once I understood that the app “communicates” with the devices with ultrasound from your cell phone. I have an iPhone 13. The volume on the phone should be set at 75% or higher. Sometimes, I have had to hold closer to one side or the other to get the audible settings right. They have a “Chat” feature on their app. I found that to be annoying since there is a delay in their responses. I don’t have a lot of time to wait 5 min for them to respond so if I have a question, I just call in to support, which has been very helpful in resolving my problems which usually revolve around understand of how the devices work. I’ll add that during the Sound Match process your hearing needs are transmitted to the company and in my case, it was suggested that I do the Sound Match a second time as the differences between ears was so different. It turned out that I didn’t do the initial Sound Match correctly. After the info was transmitted to the support person, she could see that I did it correctly and the devices were updated online. Simply amazing! Tonal quality seems to be good and you just have to experiment in different setting to see how they will work for you. My hearing loss is in the higher frequencies, so at first everything sounded “tinny” but as time has gone on, the sounds are more “normal” to me now. I just seem to hear better which is the goal, isn’t it? They are comfortable for me to wear but I do not like the solid petals. They made my ears itch. The open petals were a much better fit for me I know this is a long review, but I wanted to let you know my total experience so far as I have had them about 30 days now. The price for them was a little less than ½ of what was attempting to be sold to me when I started this process and I feel like I am more control of the whole process not just the end user who does what they are told. I hope this helps you make your own decision according to your own needs and comfort level.

Units work very well and are virtually invisible. They are very overpriced and the worst is the usurious cost of replacement tips and mic caps. Update: Battery retention has dropped to a matter of 4-6 hours on a full charge after a relatively short usage time. Who has time to recharge their aids in the middle of the day?

I needed to purchase a set of hearing aids based on my current assignment at my job. I was having trouble hearing people calling out their names and my supervisor was having trouble communicating with me and giving direction. I was reluctant at first based on my experience with prescription hearing aids. I had gone to a reputable audiologist and had an official hearing test performed. The diagnosis was made that I had moderate hearing loss and I was fitted for hearing aids. The hearing aids were behind the ear and were $5,000. I decided to spend the money and was excited about the results I was told to expect. The hearing aids were delivered roughly 14 days later and I was given 45 day no questions asked return. I gave those about 20 days and was very unhappy with them. The hearing part was okay. I did have some improvement but the cons outweighed the pros. $5,000 was just too much to pay for the poor battery life (6-7 hours) and the rustling noise from my hair brushing against them. I was also having issues with my reading glasses and sunglasses rubbing on them and even knocking them off my ears. Now to my dilemma. I need hearing aids but I know I had issues. I started the Google process which lead to Instagram. To be honest I watched so many videos it was beginning to make my head hurt. I narrowed it down to two. Eargo 7 and Sony E10. I chose the Eargo 7. There were a few reasons why the Eargo 7’s stood out to me and one my choice. First and foremost for ME was the in-ear design and NO behind the ear. I really liked the support given by Eargo and access to a person. One of the features that has really become one of my favorites is the charging case. I can wear the aids ALL day and then place them in the charging case to charge back up. I place the case in my pocket and go to work. Once at work I can place the hearing aids in my ears and use them that day. The next night I place them back into the charging case and plug that up to charge. I repeat this process every other day. Plus I have the case charged ready to go in case I need to remove the aids for some reason or they need charging. The need to charge has not happened yet. The need to remove them has happened twice. It did take me about a week to get use to them. I had a little more uncomfortableness in my right ear. I almost believed that my right ear canal was a little more narrow than my left. Now I barely know that they are in. I actually almost went to bed with them in one night. As far as hearing which is really the main reason for hearing aids I truly believe that I hear better with them in. I can sit on the couch and hear the TV with the volume at a non-grandpa level. I say huh a lot less and I can hear most conversations better. I still have to pay attention though. A trait that my wife wishes I did better. They say it’s a learning process. They being the staff at Eargo. The staff has been very helpful from the start. I received the hearing aids and set up the account and scheduled a orientation call. That call pointed me to the Sound Match. Once the Sound Match was done then the Eargo 7’s were matched to my hearing needs. This feature made a difference for me and my enjoyment over just the factory settings and basic volume control. I find myself using the normal setting mostly and TV secondly. Opinions are just that but for me I am very happy and satisfied with my decision and choice to go with Eargo 7. I waited several weeks intentionally before giving this review to try to give the best review as possible. I’m glad I did because if I had given it when my ears hurt during the first few days then the review would not have been fair. Robert P

After an exhausting comparison of products currently on the market for hearing aid devices, we decided to go with the Eargo 7. They are small in the ear design, hardly noticeable with great clarity. I have mild to moderate hearing deficits and did not realize how much I have been missing. The noise cancellation feature helps me focus on conversation in noisy environments. The app for them easily downloaded on to my phone and is easy to use even if you are not a tech savvy person. You receive messages through the app with tips that will help if you have any questions regarding the devices. Of course you do have the option to call or text your rep if you have any questions. Their response team has been great. Definitely not a here you go see you later kind of company. I do have tinnitus for over 20 years and have been told by my audiologist that there is not much they can do for it. The hearing aids seem to help retrain the ears to put that ringing in the background rather than in the foreground. They have changed my life in a positive way and my vocabulary has changed from “ what did you say” to a more appropriate answer.

Edited 3/24/2025 ============== During the winter snow removal, I lost right side Eargo 7. I was wearing a jacket with a hood and the contact between the pull-string of the eargo 7 and the hood might have loosened the device from the ear canal. I tried to find it, but it was impossible to find such a small device in the snow pile. Anyway, I contacted the Eargo and they would replace it for me at the price of $345.00. It was my stupid decision wearing this device during the snow removal even though the device never has been secure in my ear as I described my original and edit reviews. Anyway, the replacement was synced and re-programmed easily in the charger. Then, about week or so later, the replacement started to discharge very quick, then it wouldn't charge again. I contacted the Eargo, and they would replace it under original warranty. The replacement order was placed on 3/13/2025, but I still haven't received it yet. They said it's delayed because of high order volume. I really wanted to like this Eargo 7, but the fit in my ear canal always have been the major problem. This was the reason why the device got lost and I was contemplating return from the beginning. They also told me the replaced device might have been a dud and it would be replaced free of charge NOT because of the date of the replacement but because the original warranty is still valid for another 3 months or so. Anyone who might have any problem should be aware that the warranty ends in two years from the original purchase regardless of replacement of defective or lost device. I just wanted to add and share my experience with this Eargo 7. Edited 8/26/2024 ============== It's almost or a little over a year since the last review. I am adding some helpful tips for Eargo 7 users who have same problem (mainly slipping out of ear canal) as I mentioned in my original review. During the year of usage, I have tried several remedies like modifying petals, wrapping sticky tape around, adding rubber band and etc. Basically, I was trying to make this Eargo 7 stay put for a longer period inside the canal instead of slipping out in a matter of minutes. The sticky double-side tape approach (also rubber band approach) worked, but it prevented from charging properly in the charger, therefore I had to remove it before I put them into the charger. Then wrap it around the next day again--very inconvenient and a lot of efforts. I just needed a rubber band that can be removed easily and fits snuggly onto the Eargo 7 body. Recently, I happened to look at the cheap earphone (earbud) silicon tips (domes) (handed out on the airplane, which I have saved them somehow) and found that the diameter of the cap is perfect for the Eargo 7 body. I just trimmed out the outer part of dome and slipped onto the Eargo 7. Voila! It works! Now my Eargo 7 will stay in the canal for hours--it makes me itchy, though. The modified the earbud dome is tight and won't slip out. You need to try several different cuts to fit to your ear canal size. Please see the photos and try them. I hope this approach is helpful for you. Original Review ============ Eargo 7 has a tremendous potential as a hearing aid that would help so many people who has mild to moderate hearing loss like me. Device is almost invisible, rechargeable, and has high-technology for noise cancelation, sound adjustments, and ease of app usage. It's been a week since the delivery, I am having a mixed feeling for this device. I really wanted this hearing aids to work for me, however I am torn between whether to keep it or return. The reason I said the wasting potentially great product is that this hearing aids simply wouldn't stay in my ear canal. I use medium size open petals and push them in as hard as I could into the ear canal, but very short time later (matter of minutes) I could feel it slipped out and resting on my earlobe. This is totally unacceptable. Not only it will not function properly out of the ear canal but also it will drop to ground and get broken or lost. The design engineering team should have developed a smaller petals, use tacky materials or anything they can think of so that it prevents from slipping out. As I said, this hearing aids actually have great engineering technologies built-in and do work in terms of shaping frequency response for typical hearing losses, I believe. I did sound match program initially and the Eargo professional Christine revised another sound match profile after I sent her my audiometry diagram. The revised sound match profile did sound better. This Eargo 7 does have feedback problem and occlusion effects. Open petals seem to help to reduce the occlusion effects somewhat. Sounds are a bit tinny, but not too bad. I have 45 days to decide to keep it or return. I really would like to have the Eargo 7 team look into this serious problem when they see this review. This is an initial review, however this device should get 5 stars. I will review further in details after the 45 days trial period is over. By that time, I will have either returned it or kept it with reluctance unless Eargo 7 team comes up with a solution. Hear me Eargo 7 team, fix this problem please.