Camp Chef - Woodwind Pro 36, black & stainless

This thing is awesome. I have been wanting a pellet grill to add to my collection of smokers (Big Green Egg, Weber Performer, Weber Smoky Mountain) I bought this based on a recommendation from Mad Scientist BBQ. This thing is built like a tank. Heavy gauge stainless steel, and insulated. The packaged had some damage when they arrived, but the unit was packed so well it was undamaged. One note about the assembly. You know how you get a bag with a jillion different screws in for most assembly jobs? Not here. You get small bags labeled for which exact step the contents are for.So how does it cook? Like a dream. Plug it in load the pellets, set your temp and smoke level and let it go. I am super stoked with it.

Amazing smoker.The build was not difficult. It keeps a good constant temperature. The smoke box adds a good element to the smoke. The build quality is really good. The app to monitor the temperature is very user friendly and useful for long smokes.

I was originally disappointed in the bad quality control, but I was able to get this resolved fairly quickly though Camp Chef. They sent me a new box and I was able to assemble it quickly. I've used it several times and am liking the results. I would recommend this product. Just beware, you may receive a damaged or poorly constructed product.

I’ve had a camp chef smoker for about 5 years. Almost no issues from it except very light smoke flavor. I’ve been researching the woodwind pro for some time and finally took the dive.Very glad I ended up purchasing. It was delivered within a few days and setting it up was easy. Detailed instructions with decent pictures for each step. The hardware is also bagged up and labeled for each step.Moving the assembled smoker is super easy as it’s on four casters. Initial set up and burn in was also very easy. The app is very easy to use.I’ve made several trip tips, pork butts and ribs on it. The smoke box difference is huge. But it’s also a bit of a learning curve. There’s a balance between smoke settings and wood chunks that hast to be just right. Too much smoke ruins bbq in my opinion. Overall I’ve been extremely pleased with the smoker.

We had this for about a year when the auger broke. Seemed like it got water in the hopper. Manufacturers warranty was void and we had to take apart the entire hopper, order replacement parts to fix it. Would not buy or recommend this product again.

After my landlord took my first Camp Chef and Weber grill I decided to go bigger and have no regrets I have done 30+ cooks and all were done perfect. 4 probes to keep track of internal temp eliminates when cook is done. Great smoke and even heat.

The Woodwind Pro 36 arrived with a manufacturer defect. The inside of the grill was dented where one of the legs attach. This made it so you couldn't screw on all four bolts of the upper leg. While I would have gotten out a sledge hammer tried to straighten out things enough to get the leg on etc. I didn't want to do that and possibly break a weld etc.... I reached out to Camp Chef they said I had to return it to Pattern. I start the return process and pattern send me a label to send it back to Camp Chef, but I have to pay! What? I have to pay to send back a defective product that crazy! After communication with Pattern they said they would cover the shipping if Camp Chef didn't , but then Camp Chef Stepped up in a big way!

I have had it about a month. It has had an error with the thermometer. The company customer service is non existent. You literally can’t call them. Nobody responds to emails. Besides this thermometer issue I was 6 hours into a smoke and it literally just stopped heating. AGAIN AND OF COURSE, there is nobody to call or get support from. BUYER BEWARE! Don’t make the mistake I did!!