Clairol Nice 'N Easy Permanent Hair Color A Light Ash Blonde Ea Pack of 2 Multi

it was mention Pack of 2 but I receive only 1 pack

Arrived in perfect condition.

Have used this product many years. This shipment did not cover the roots, faded after about 18 days and left my hair dry and frizzy. Question the product.

I have been using this product for more than 10 years. Both boxes were open and when I applied the color, my hair came out red, not Ash Blond 9A.This has never ever happened before. Throwing the 2nd box away.Now I need purple shampoo all the time!So annoying...