EZBASICS Hair Steamer 2 in 1 Ion Facial Steamer with Extendable Arm Table Top Hair Humidifier Hot Mist Moisturizing Facial Atomizer Spa Face Steamer Design for Personal Care Use at Home 1 Pack + 2Uses

I purchased this steamer in 2021, easy to use, proven to be safe in my household, & has given my hair the drop condition penetration needed. I do love that it doubles as a facial steamer, it works extremely well! I just realized after my daughter used my steamer last week, the hood is now cracked. I will purchase a new one, but, it’s currently still working perfectly fine, with no safety concerns or leaks or any sort.

Update: I was contacted in April by an employee - Amber Jones - after seeing my review who indicated that they would like to send me a free replacement. The replacement was sent and when I received it I noticed that their were clearer instructions, especially the one that said do not use purified or distilled water. I really appreciated this. I can tell that it was important to the company that I had a good shopping experience with them. Now on to the product: the replacement has worked well so far. I decided to wait a while to update my review so that I could use it a bit. I use the steamer to to do hot oil treatments, deep condition, and also to re-moisturise my hair. I really love it and am I very grateful a replacement was sent. The steamer did not work. I put it on and it started beeping. Then it just stopped. It is not even coming on. I would like a refund. It was a waste of money for me.

Let me start with the fact that I've only used this once. I'm going to keep it with the hopes it is more effective than using a plastic cap - not entirely sure yet. After first use I can say that my hair felt very soft. Assembly was fine, the instructions could be slightly better. I did experience leaking out of the hood after using for ~30 minutes (I had refilled 2.5 times at this point) but that is because of water pooled in the cap and the instructions include some language about addressing condensation but not letting you know at what point that would happen. So be careful because that water is hot and if you're like me and make any sudden moves once it starts leaking the whole thing could tip over and cause serious burns - so that is something to be mindful of. I wish the cap was extendable because trying to figure out the right position takes some time. Also having to empty out the water cup when you're done is annoying since the machine stops once it hits the minimum fill point. Seems wasteful. I used filtered water in mine. I think the price point should definitely be lower ~$45/50

My first complaint is that the lid where you poor the water arrived broken. It will sit in place but not stay locked in. If you move the steamer slightly it comes off. The product also immediately stopped working as soon as the steam turned on and I sat under the hood of the steamer. It immediately mad a non stop bussing noise. I ordered this in may but just opened and used it today. I believe it has a 1 he warranty or at least a warranty with Amazon. Basics save your money. After reading the comments this seems to be a typical issue for this seller. At this point I want to know the process to send this item back and I want my money back. I’ve already gone ahead and spent the $125 for the professional hair steamer. It will be here in the morning. I’ve included the Amazon box and the box it was wrapped in to show I just opened this item. It should work just fine. I also followed the instructions provided to the t. This is not my first steamer but it is by far the worst one purchased. I would give 0 starts because 1 star is definitely too high. DO NOT BUY! EDIT/update: I was sent a replacement since the first item would not work and. It did the exact same thing. I should mention my replacement was received over a few months time and they still had the same issues. Do not buy this!!!! I know it looks nice but trust me when I say it doesn’t last. My mom ordered one that was hipped to her home in ga and while using it it just kept beeping and wouldn’t stop. These are defective

I am absolutely thrilled with my hair steamer! It has exceeded all my expectations and has become an essential part of my haircare routine. The dual functionality of the steamer, with its hooded option for the hair and a wand face steamer, is truly fantastic. The hooded steamer option provides an indulgent spa-like experience—something I’ve been wanting to add to my home equipment. It evenly distributes steam throughout my hair, opening up the cuticles and allowing deep conditioning treatments to penetrate deeply. I combine that with a deep conditioner. The result is incredibly soft, moisturized, and manageable hair. The wand face steamer is an added bonus. It's perfect for a relaxing facial treatment that leaves my skin feeling refreshed and rejuvenated. The gentle steam helps to open up pores, cleanse impurities, and promote a healthy complexion. Sometimes I use the wand to reach the back of the hair too, as my hair is quite thick. The build quality of the steamer is top-notch, especially for the price, with sturdy materials that feel durable and long-lasting. The controls are user-friendly and easy to operate. Additionally, the steamer's design is sleek and compact, and I advise you to keep the box to make it easy to store when not in use. The setup is hassle-free, and the steamer operates quietly, ensuring a peaceful experience. Overall, this hair steamer has become my go-to beauty tool. It delivers salon-quality results in the comfort of my own home, saving me time and money. I highly recommend this steamer to anyone seeking a luxurious hair and facial steaming experience. It's worth every penny and definitely deserves a 5-star rating!

Very disappointing with missing item. Not mentioned in the description as well.

Great product to use for hair and facials. The only dislike is it can’t be adjust so it can be hard to go under the hood at first. Works very well and it is nice that it has the hooded steamer and facial feature.

We didn’t when get to use it because as soon as a plugged it in and the water steamed, it turned off. Waste of money and time!!!

Love how easy it is to use and put together and how it makes my hair feel. Only took a couple of uses to give my hair a moisturized thicker shinier defined curls look. Wish I had bought it a long time ago!

I absolutely love it Only downside is that it does leak a little bit