Question 1

Hola se le puede poner una sim card?

Accepted Answer

Hola,
Gracias por contactar Lo sentimos, no tenemos tarjetas SIM. Además de conectarse insertando una tarjeta SIM, también se puede conectar a través de un punto de acceso compartido de teléfono móvil.
Si tiene otras preguntas, envíe un correo electrónico de Amazon para contactarnos. Te ayudaremos a comprobar la información específica del coche.
Ventana de contacto:
https://www.amazon.com/askseller?_encoding=UTF8&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller&sellerID=AO7ME0XPQJM66
Gracias.

Question 2

Any way to fix low volume on media sources? also verizon will not accept the imei of this device any way to fix?

Accepted Answer

Hello,
Thanks for your connection.
Regarding the sound issue, have you updated the product version? Can you take a picture of the current version number of the product and send it to us? Let us judge for you and provide you with a solution.
Check the steps as follows:
1. Find the "Settings" of the car
2. Scroll down to find "AutoKit TBox Settings"
3. Scroll down to the lowest part, find "protocol varsion", take a picture and send a screenshot to us.
If you have other questions, please send Amazon email to contact us. We will help you check the specific information of the car.
Contact window:
https://www.amazon.com/askseller?_encoding=UTF8&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller&sellerID=AO7ME0XPQJM66
Thank you.

Question 3

Is google assistant incompatible?  when i try to install, the message displayed is "the google assistan isn't available on this device"

Accepted Answer

Hello.
Thank you for your contact.
You can try to delete the app first and then reinstall the latest version of Google Assistant.
Alternatively, you can take a picture of the current version of the product and send it to us so that we can push the latest version of the product to you.
Contact window:
https://www.amazon.com/askseller?_encoding=UTF8&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller&sellerID=AO7ME0XPQJM66
Thank you.

Question 4

Why doesn’t it let me download hulu but it’ll let me download Amazon prime video and netflix?

Accepted Answer

Hello,
Thanks for your contact.
You can download it from Google Play.
If it still doesn't work, you can download the hulu APK to the TF card first, and then install it.
Or directly enter the address browser to install.
APK: https://drive.google.com/file/d/1Eb3UuIj5ZgvWmPBnfJnQ9bDUqDZGRq3t/view?usp=sharing
How to install apps by downloading APK.
1. Connect the product to the car, wait for a while, it will automatically enter the Android system.
2. Connect mobile WiFi or mobile phone hotspot to obtain data by inserting SIM card or opening Settings - Network & Internet - Open WiFi.
3. Open the browser, enter the APK URL - click to download and install - the installation is successful and you can open it.
If you have other questions, please send Amazon email to contact us. We will help you check the specific information of the car.
Contact window:
https://www.amazon.com/askseller?_encoding=UTF8&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller&sellerID=AO7ME0XPQJM66
Thank you.

Carlinkit CarPlay AI Box Mini, Android 11.0, Wireless CarPlay & Android Auto, Bluetooth 4.2 & 5.0, Black

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