I ordered 2 bags of the Sweet & Hot, one looks fine and the other is about half molded......should I destroy or would you like it back???

Mine came today and is the same way!! One bag molded

I need to return / refund this as it molded up in the bag.

We apologize you received a product that is not up to our high standard of quality. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. http://www.jacklinks.com/pages/contact Thank you for being a valued customer.

I purchased 4-pk 18oz hot&spicy 8/24/19 and 2-pk are ALL mold! and exp date is 11/09/2020

We apologize you received a product that is not up to our high standard of quality. Each bag that leaves our facilities is checked by our quality team and stamped with our Jack Link’s Guarantee seal. If the jerky is somehow exposed to oxygen throughout the transportation or shelving process, it could result in mold. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. https://www.jacklinks.com/contact-us Thank you for being a valued customer.

Is this jerky susceptible to spoilage due to heat during shipment?

Highly unlikely, it's dried, sealed and has moisture control pack present. Unless there was some kind of contaminant present. I've only see beef jerky mold once in my lifetime and was smaller company with questionable Jerky. We ship to where we are all the time and weather here in summer is up to 120 degrees.

Jerky | Desertcart France

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Description

🔥 Feed Your Wild Side with Every Bite 💼

SHARE OR STASH - Two generous 9 oz bags perfect for on-the-go snacking or sharing the flavor.
SNACK LIKE A PRO - Shelf-stable, ready-to-eat packs ideal for workdays, road trips, or gifting dads who hustle.
POWER UP WITH PROTEIN - Fuel your busy day with 10g of real beef protein per serving.
AUTHENTIC HARDWOOD SMOKE - Slow-cooked for that bold, savory taste jerky lovers crave.
100 REAL BEEF ZERO COMPROMISE - Crafted from premium cuts with no MSG for clean, satisfying snacking.

Jack Link's Original Beef Jerky Multipack offers two 9 oz bags of premium, 100% real beef jerky, delivering 10g of protein per serving. Slow-cooked over hardwood smoke for a bold, classic flavor, this ready-to-eat, shelf-stable snack is perfect for busy professionals seeking a satisfying, high-protein boost anytime, anywhere.

Specifications

ASIN	B07JLT9FK9
Age Range Description	9 to 12 Months
Allergen Information	Almonds Free
Best Sellers Rank	#1,577 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #15 in Jerky
Biological Source	Cow
Brand	Jack Link's
Brand Name	Jack Link's
Color	Original
Container Type	Bag
Cuisine	North American
Customer Reviews	4.6 out of 5 stars 10,593 Reviews
Diet Type	Gluten Free
Flavor	Original
Global Trade Identification Number	00017082887344
Item Form	Strip
Item Package Weight	0.68 kg
Item Weight	1.1 pounds
Manufacturer	Link Snacks
Model Number	10000026279
Net Content Weight	1.1 pounds
Number of Items	2
Number of Pieces	2
Package Size Name	Pack of 2
Package Type Name	Bag
Part Number	10000026279
Product Firmness	Hard
Protein	11 g
Size	9 Ounce (Pack of 2)
Special Features	MSG Free
Specialty	Snack
UPC	017082887344
Unit Count	18 Ounce
Vitamins And Minerals	23, 8 percent_daily_value_fda

Reviews

N**J

Tender

Good taste and texture

7.05.2026

C**S

A favorite in our family.

Very tasty. Bought for my grandchildren.

13.04.2026

G**L

Good Size

I am not really a jerky fan myself, but I buy this product twice a year for my stepson, and he is always very happy to get it. This is the first time I have gotten a 2-pack - I normally just get the individual ones - but I thought the price was reasonable, so I would purchase it again.

1.04.2026

E**N

Salty snack

A little bit too salty, but in general it is a good snack

11.12.2025

C**Z

Excelente

Excellent

8.08.2026

J**S

Satisfied customer.

Jack Link's has always made great beef jerky. And I have enjoyed it for years.

26.07.2026

D**E

Great

3.08.2026

R**E

Love this

Great

7.07.2026

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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€ 89.28

Duties & taxes included

In stock

Sold byAmazon FranceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to France.

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