Fitbit Google Ace LTE - Kids Smart Watch with Call, Message, GPS and Activity Based Games, Ace Pass Data Plan Required - Spicy - Moovin

Why did Amazon us even bring the Fitbit ace LTE in the uk if it is not ever functioning properly

Bought this for my daughter and absolutely gutted that it does not work in Canada. Amazon.ca why have it on your platform when it does not work in Canada. Actually ships from the USA.

Es una barbaridad que vendan un articulo que no se puede usar en mexico por que la app del celular ni esta disponible en mexico, Amazon deberia hacer algo

This item doesnt work in the UAE, do not buy if you plan to use it in the MENA region as it is not made for it. I dont understand why Amazon would sell such an item in our region. should be removed or atleast notify the buyers.

الساعه لاتعمل في الامارات. بسبب عدم المقدره على تحميل البرنامج للهاتف. ولا تستطيع استخدام الساعه بدون البرنامج.

We were excited to get this for our soon to be 10 year old daughter. She was excited as well when she opened the box and saw it. The hardware is great, the watch software is great, the user interface is great. The setup was super easy on my Samsung phone. I was immediately able to call and text her, as she was able to call and text me. We set up my wife's phone, but we had to tweak her Pixel's permission settings, which was fine since we know how to do that. Sadly, that is where the good ends. Here are the problems, from minor annoyance to outright design failures, which are quite surprising since I expected more from such a major tech company. 1) The grandparents got stuck with the app setup on their phone, as they don't know how to go into settings to allow the proper permissions. They were able to call my Daughter, but she was not able to call them, which is very disappointing as we listed them as emergency contacts. We can fix it, but it shouldn't be difficult. 2) I have a Galaxy Watch 7. If my daughter called me, I would not get a notification on my watch. If she texted me, I would get a notification but could not answer. I use my watch so I don't always need to have my phone with me. However, in order to ensure my daughter can always reach me, I need to have my phone near by at all times. Ridiculous that there is no support for Android Watches to receive or make calls to the Ace LTE. 3) Android Auto support is even worse. While driving, a call or text from my daughter was not sent to Android Auto. Therefore, if my daughter calls while I am driving, I will not know until I check my phone. Again, unbelievable that Fitbit/Google did not anticipate that parents would want to get notifications or calls on their Android Auto screens. 4) My wife's car doesn't have Android Auto, so she connects through Bluetooth. However, her Bluetooth connection would not recognize an incoming call either. 5) We paid for the 50% full year subscription in advance. Be aware that if you purchase a full year upfront, and you find you don't like the Ace LTE experience, you will not be refunded the cost of the subscription. It is truly surprising that this product would be released with all of these connectivity limitations by Google. There are at least 6 other similar products available. While the Ace LTE may have better quality hardware, it seems like the other options have a much better thought out infrastructure plan for their products. The other companies seem to understand their customer needs. Surprising, Google was clueless with their approach for a kid's LTE watch.