Sofucor Ceiling Fan with Lights and Remote, 52 inch Modern LED Wood Ceiling Fan with Downrods, for Indoor Bedroom Living Room Outdoor Patio Porch, Reversible, Quiet and Powerful

We absolutely love this fan and the customer service we received. Installation was fairly straightforward, with the most challenging part being tucking all of the wires neatly while placing the cover. The remote worked right out of the box, and the fan offers six speeds, an easy switch between forward and reverse, and a natural wind mode, which we really enjoy. The lighting options are also great—you can easily switch between a bright daylight setting and a warmer, yellow-toned mood light. About a year after purchase, we did experience an issue where the fan stopped working. I contacted customer service, and they responded promptly, walked us through a few troubleshooting steps, and when those didn’t resolve the issue, they immediately sent a replacement. We were back up and running in no time. On top of all that, the fan is very aesthetically pleasing. Overall, we’re extremely happy with both the product and the outstanding customer service behind it.

This is our third fan that we have purchased from this same company Sofucor. The reason overall is because of how modern these fans look, how quiet they are and also how easy they are to install. The pictured installation guide was so easy to follow, more so than if there was a worded installation guide. We were able to choose from a multitude of colors and found one that completely matched our outside deck. There is no shaking to these fans even with using the longer down rod size, likely due to the solid build quality of the fan. The remote control cannot be lost as this is what controls 100% of the functionality of the fan. There is no string hanging from the fan. We bought two of these fans for the outside deck as u can see in the video and the individual remotes work separately for each respective fan which is great. The fan speeds are up to 6 and even at the top speed there is not shaking and there is more than enough wind generated. The light dims nicely from a warm light to bright white light with the touch of one button on the remote. Overall we are very pleased with our purchase

The fan looks great! The only 2 problems were that (1) it wobbles a little bit (which is natural and may also be a result of us mounting it on a pretty slanted ceiling--this is not the reason we took off a star, just an FYI for other purchasers), and (2) the original light in our fan died after an hour of use. However, the vendor immediately sent us a replacement part after we contacted them, so we are very satisfied.

We replaced an older fan that was loud and had a small radius where you would be able to feel the wind. This fan even at the lowest speed felt nice. At the highest speed, [6], it was still very quiet, did not shake at all and has been cooling us off on our outside patio even with this terrible summer heat. The 52"fan length is a perfect size for our area. There were multiple colors to choose from and we found one that matched the area well. Regarding the functionality, you need to keep the fan remote control safe because it controls everything and if lost, you'd have trouble otherwise using the fan. Having said that, the remote does everything that you would want it to do. One touch set up, from dimming the light, to changing speed of the DC motorized fan, to turning everything off at once. Installing the fan was very easy and the pictured instruction manual is all you need. I must also say that I contacted sofucor customer service a couple times recently for two other fans that I own from the same company, and their service was amazingly good and very quick to respond and accommodating.

UPDATE: I had to engage with customer service over a fan that was turning off randomly. They fixed the problem by sending me a replacement remote and receiver. I now have a fully working very handsome fan and am very satisfied with the experience! I am in the process of working with customer service right now to resolve a strange issue. The fan turns off on its own after a random amount of time. I turn it on at night when I’m going to bed and it’s off in the morning. I turn it on reverse flow to suck A/C air into the room and it turns off in an hour or two. Goes right back to working when I start it back up but it’s incredibly annoying as it’s brand new and I paid someone to install it. Will update when resolved.