HP 17.3" Touchscreen Laptop, Intel Core i3-N305, 32GB RAM, 128GB eMMC + 1TB SSD, Numeric Keypad, Webcam, HDMI, Wi-Fi 6, Windows 11 Pro, Silver, Bundle with PCO Notebook Fold Radiator, Cooler

I ended up returning this HP 17.3" touchscreen laptop, but not because it was a bad product. The laptop itself seemed solid — good screen, fair performance, and the build quality was fine. It just wasn’t the right fit for what I needed it for, which is the only reason I sent it back. The price is fair, and if it matches your needs, it’s definitely worth considering. It arrived in great condition and right on time.

I purchased this laptop for the first time and right out of the box it did not work. I returned it and received the same product. It has been less than 60 days (but out of the 30 day return window) and the laptop is having serious issues--as in, it is not usable. I contacted HP support and worked with them for close to three hours in total. Finally, the last tech told me that they could not help me, because the parts were not warrantied. Since the laptop is refurbished, the specs no longer match the specs of HP. If you visit the HP support page and type in the product ID for this laptop, you will observe that the operating system should be Home, not Pro. You will also see that hard drive and the memory specs do not match. The HP tech is the one who sent me to the website and showed me all the information. Apparently it is a big enough problem that HP knows about it and has a ready answer. He advised contacting Amazon, who will not refund because it's out of the 30 day window. So now I have to go through the seller and hopefully not be out $700. I do not yet know the seller's warranty policy, but with already having bought two lemons, I just want an actual HP product. I will not be purchasing a laptop from Amazon again.

Tienes que comprarla muy efectiva para casa oficina o escuela!!! Lo mejor de todo es touchscreen!!

Do not purchase! Two days after return window, it has a blue screen of death. Followed by black screen. Will not power on or off and only option is to wait approximately 2-3 weeks for HP to repair it. HP support shows the laptop was registered and put into service by someone else in March 2025. I did not purchase this laptop until June 2025. I will be seeking fraud charges through Amazon and Attorney General’ office. Further follow up with HP shows this laptop was 4gb ram and 128 gb storage. This seller upgrade the motherboard to 32gb ram and 1000gb of storage and overloaded the motherboard. HP wants $484 to reinstall original hardware to keep the laptop from overloading and shutting down. So I bought a 4gb computer not the 32gb as advertised and now it doesn’t work!

Had the laptop for a few days past the 30 day return window and the hard drive failed. HP Customer Service is completely worthless, so now I have a $600 paper weight.