Smart Lock U200 (with Fingerprint), Matte Over Thread, Smart Door Lock with Apple Home Key and Rechargeable Battery, Supports Homekit, Google Home, Alexa-Black

The product is fine on its own and has good quality. The software component, however, is the main source of worry. I have spent four hours on the internet and in forums trying to get this to work with Apple HomeKit, but it doesn't. Instead, you must install the Aqara app, get all the features, and then hope that it works at all. I purchased this to replace my Nuki smart lock, but in the end, I installed Nuki again.

Easy to install, but that’s where the positives end. HomeKit setup took hours of trial and error. A few months in, it stopped working due to firmware bugs. Aqara sent a beta fix — temporary relief. Now, 9 months later, it’s completely dead. Aqara’s response? “Contact the seller.” No real support, no ownership. For a smart lock, reliability and manufacturer support are non-negotiable. Sadly, the U200 fails at both.

Very impressed with the product. Is my 6th different smart lock, installation was a breeze. Love that the keypad can be separate from the exterior door - makes for a very clean, standard look. Apple home and Aqara user already so found set up very easy. All the Apple HomeKey features work perfectly. The only thing family doesn’t like is the manual turn to unlock inside is very stiff. Have not quite worked out why but everything else is working perfectly and very stable in HomeKit so I’m not bothered by it.

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Compré esta cerradura hace unos meses y estoy realmente satisfecho con la compra. Características Principales que destacaría: Soporte Nativo de Matter sobre Thread: La integración con Matter y la compatibilidad (en mi caso) con Apple Home, Alexa, SmartThings y Home Assistant es excelente. Métodos de Desbloqueo Múltiples: Ofrece varios métodos de desbloqueo como Apple Home Keys (lo mejor!!), huella digital, contraseña, NFC, y control a través de la aplicación/Gome Assistant. Además, admite contraseñas temporales y llaves mecánicas para emergencias. Fácil Instalación y Amplia Compatibilidad: La instalación es sencilla, sin necesidad de taladrar ni atornillar. Batería Recargable: De momento va bien, hay que ver dentro de unos meses. Desbloqueo Silencioso y Bloqueo Automático: Incluye un modo de desbloqueo silencioso y puede bloquear automáticamente la puerta después de cerrarla, gracias al giroscopio integrado. La verdad que no lo uso mucho ya que es mas lento de esta forma, pero es verdad que es mas silencioso. Lo del bloqueo con giroscopio funciona, pero ya que tenia un sensor de apertura de puerta, cierro la cerraduro a traves de automatismo con el sensor de puerta.. me parece mas seguro la verdad. Conclusión: Esta cerradura es una solución perfecta para mejorar la seguridad del hogar con múltiples opciones de desbloqueo y fácil instalación. La integración con asistente de voz es un plus, y sobretodo con Home Assistant en mi caso. Uso mucho la apertura con Apple Key con mi iPhone & Apple Watch. Muy recomendable!

Slechtste product ever! Blijf er vanaf, ze pushen beta-firmware en dan kan het slot alleen nog maar sluiten. Je device is gebricked. Je hebt er een ontzettende hoop ergernis en ellende van, is de moeite niet waard!

My Yale Conexis failed after eight good years, so I decided to try something different. Big mistake. I was tempted by the Aqara U200’s lower price compared to Yale, plus the added fingerprint reader. I did my homework, upgraded my door with a new handle and euro cylinder, and placed the order. I knew the mounting method was a bit odd — sticky pads and grub screws clamping onto the lock — so I even 3D-printed a custom part and screwed it in properly. But the problems started immediately. It’s so bulky that when you pull the handle, your knuckles smash right into the lock housing. Even my 13-year-old’s fingers couldn’t avoid it. Then came the actual locking. My door and new euro cylinder work fine; they’re not stiff, but there’s a slight notch where the bolt engages. My old Yale struggled a bit with this too, but never failed. But the Aqara’s calibration process couldn’t handle it. It kept thinking that notch was the end of travel, so it wouldn’t fully calibrate. They do offer a manual calibration mode — great in theory — but the lock just forgets it. If my wife hadn’t taken a physical key “just in case”, she’d have been locked out the first day. I came home, used the fingerprint reader (which is genuinely handy), heard the motor whir — and the door stayed locked. It either lost its position again or just assumes you’ll never unlock it manually so don't disturb the start and end positions. On top of that, manually turning it feels like you’re going to break something because it’s so stiff. In the end, the whole experience was so frustrating that it’s completely unusable for me. Back to Yale I go.