HP OfficeJet Pro 9730e All-in-One Printer | Colour | for Small Office | Wireless | Print, Scan, Copy, ADF | Up To A3 | 2 Tray | 6 months free Instant Ink limited time only

I received the big box this morning, and my first impression was that it's quite huge and heavy (around 20KG) --- understandable given its ability to scan and print A3 documents double-sided!The setup was straightforward: after removing all the protective films, I simply plugged it in and followed the instructions via the LCD touchscreen. It supports 5GHz Wi-Fi, so an Ethernet connection is not mandatory. HP kindly includes a nice bonus: several free months of ink and packs of premium papers, provided you sign up for the instant ink plan using the promo code gbdzc4. Last time I got 6 packs of 80 gsm A4 papers, 500 sheets per pack, hopefully they could give me the same this time. xD. You're free to cancel after the trial period and switch to more affordable third-party cartridges, it is totally up to you.As for user experience, it is solid, but there are a few points to note:1. The official manuals are quite vague, especially for advanced features. For example, if you want to scan directly to cloud services like OneDrive or Dropbox, you will need to use the HP Smart app. You will create cloud scan configuration profiles (so-called Shortcuts in HP's dictionary) within the app, which then sync to the printer. The sync to network folder (Samba/SMB/CIFS) is an amazing feature, you can simply scan documents and save to your network share (NAS like Synology or QNAP or whatever you have) in one click.2. For scan to email, you must configure an email account as the sender- that's quite intuitive for people with such a tech background, but not for normal people.3. When it comes to the paper trays, only Tray 1 supports various media types (like envelops and glossy photo paper). Tray 2 is limited to plain paper only. Unfortunately, HP doesn't clearly mention this in their product description, which I found frustrating---and apparently, so have other users, that's why this machine got so many low ratings online.4. The ADF (Automatic Document Feeder) works well, but there is a slight skew (about 1 degree) shown in the scanning outputs. It's not a dealbreaker, but I was hoping for perfect alignment. For scanning based on ADF, it only supports up to 300 DPI, however, it could be 1200 DPI using the scanner glass (flatbed). The Scan to Network Folder/USB feature can only do up to 600 DPI.5. The print quality is good as usual, 1200 DPI under "Colour - Best Quality" profile looks fabulous as long as you use good papers (>= 80 gsm). I used HP Premium A4 (90 gsm). Don't buy those cheap 70g stuff from Tesco---they are affordable but lead to a poor print quality.So overall, this is a powerful all-in-one printer with great functionality, especially for those who do need A3 capabilities. I couldn't judge HP more as they offered free ink, tons of papers and £50 cash rewards (limited event if you purchase it from Amazon). Just be prepared for a bit learning curve with the more advanced features and limitations in paper handling of the trays.

DO NOT TRUST this company as a seller. I thought I’d order from Amazon but realised it was a 3rd party seller. The print didn’t do what it said and wasn’t fit for my needs. I doesn’t print borderless when you have thicker paper and use best quality print. I spend hours on the phone to HP, they took over both my printer and my computer and still couldn’t get it to work. I contacted to company to arrange a return. They wanted to charge me postage but in the end sorted out a currier. The first pick up they went to the wrong address, 5 days later they came to collect. All this time the company were holding on to my money, yet I had to purchase another printer, which I did directly from HP, therefore I was out of pocket. Having contacted them again they told me the printer had to be tested. Days later a response came telling me it worked perfectly and they would have to deduct £50 from my refund. My stress levels were by now at another level. I sent the company all the communication I had with HP along with case reference number. I spent all night worrying I wouldn’t get my full refund. I also reported it to Amazon but in the morning I decided to call Amazon as well. They issued me the refund straightaway once I had explained the situation. They told me what the company were trying to do was claim the delivery charges back. Absolutely shocking, making me out to be a liar, when actually the company were the ones not tell the truth. In my opinion I would stay well clear!!!!

So far it seems to work - although it was a bit bigger than I anticipated - moving up to A3 which was a bit of an impulse decision was the cause. Set up was straight forward with videos to watch and a bit of moving from screen to touch pad on the printer.

Easy set-up (ignore all the doomsayers and those who don’t know what they’re doing). Prints from A3 down to postcard size. Came with 8 months (!) free ink plan (has to be claimed) AND £50 cashback offer (has to be claimed) so exceptional value.If using a VPN that might be why it defaults to Letter and not A4 but this can all be resolved. Highly recommended. Extraordinary value.

Purchased for small office with 3 desktop computers and 2 laptops, all connected by ethernet apart from 1 laptop that doesn't have a port. Be aware that this printer can only be ethernet or wireless, not both at the same time. Direct printing works from a phone but not that laptop.The main issue is that the pre - installed software is American and defaults to letter paper size. Changing the defaults in printer properties does not save. I have spent many hours on the phone to HP support with Ron from the Phillipines who has been incredibly helpful over many hours. We have had to delete the printer and reinstall it direct using its IP address on each computer. We then manually altered the settings again for all trays and manual feed. As we had loaded the driver manually, the changes were saved.HOWEVER - the next morning the laptop, on Windows 11 pro, could still print normally but the desktops had reverted to letter setting for Word. PDF and Excel could be printed.Ron tried to help again, but his only solution was to ask me to ring Microsoft.In short we bought this printer to save money on ink by going on instant Ink as our ever reliable Epson was obsolete and we could not move onto their Ink plan. It has cost me over a week's productivity in trying to solve the problems it has created. We are on the verge of sending it back but it was the only one at its price point that offered simple A3 printing and we need this. We intend to persevere and make a decision just before the 30 days are up.

Printer is OK, setup easy. The extra 2 months ink offer is not honoured, as HP says the offer has expired!

The HP printer arrived yesterday in perfect condition and in good time, many thanks.