Dell XPS 13 9370 Laptop: Core i7-8550U, 13.3" UHD 4K Touch Display, 256GB SSD, 8GB RAM, Fingerprint Reader, Backlit Keyboard, Windows 10 (Silver)

This is a top-quality laptop from Dell. It has received great if not rave reviews this year. But this particular machine is not the "new" XPS 13 as advertised at the Dell site. This is the one with the camera situated at the bottom of the screen which was one of its most-cited shortcomings. For me, I do not use it at all so it does not matter at all.Couple of cautions for those considering this "old" XPS 13. First, since it may have been sitting on the shelf for months, when you first turn it on, you may not see the screen come alive at all. You need to connect the power and wait a few minutes. In my case, when it finally got juiced up, it showed the date/time setup in BIOS. Secondly, it came with Windows 10 installed which I immediately replaced with Kubuntu (a Linux distro for those not familiar). But critically I had to set the SSD mode to ACHI; otherwise, the Kubuntu install would not see the drive.Once installed, Kubuntu looked beautiful. However, it does not fly as I hoped it would and mind you, I'm just doing normal mailing, web browsing and so forth. So, I wish I had gotten 16 GB memory but it is too late since the memory is factory installed and cannot be upgraded by the customer.As for the battery, I like the USB-C charger which is much smaller than the typical clunky laptop charger. It charges up fairly quickly and lasts a full day for me. Again, I'm not a game player nor a heavy video watcher. Overall, so far, I'm quite satisfied with this laptop.

Love the Dell Laptop. I got the touchscreen as this is what I had with Lenovo and really liked it (although did not care much for the Lenovo brand as I had many issues with it). Because the screen it is an Infinity Edge Touch, I sometimes am holding the laptop and the screen changes because I accidentally touch the screen. Not a major problem, just takes a little getting use to. Also, sometimes websites are not as sensitive to touch and I end up using the pointer anyway. The screen display is beautiful, the laptop is comparatively light weight. I added the mCover Hard Shell, which added a bit of weight but fits beautifully. Power, speed, etc., are all great. Connectivity is never an issue. I've had Windows10 for sometime now, so no issues for me with that. Very pleased with the overall quality of this computer. Battery life is good, although never quite what they claim. Biggest thing to me is that I can use it as a laptop. My Lenovo got so hot that it was impossible to hold. So far so good on this Dell.

My worst computer choice since I started buying computers. There's been a never-ending series of problems, but here's a big one that forced me to buy another laptop. Power comes in through the USB-C ports (more on the "C" USB's later). The computer needed to be powered up, but the USB-C ports weren't working. I tried a half-dozen on-line solutions first, like reinstalling the USB drivers, etc. I believe a windows update disabled them, (and not just the USB 3.0's), because the problem happened after an update. (You can Google this problem...it's for real.) Either way, with no power left, I couldn't roll back the update, or keep problem solving. So no power, and no way to charge it.If I hadn't been fixing problem after problem with this laptop, I could research more and try to solve this new problem, but I've had enough. Consider: the camera is at the bottom of the screen. So if you're on zoom, you can't type without filling up people's screens with your knuckles and fingers typing away. Everyone on the other end had complaints or jokes about this. Ridiculous.Other problems: the fan revved up suddenly (overheating) and the laptop shut down. It's so fast you can't hit "save" on your work. Whatever you're working on is lost, or you're disconnected from a zoom meeting. Yes, I updated the BIOS and all the rest, and it seemed to help for a while but never stopped reoccurring. I reinstalled windows. On and on. I won't list all the other glitches, but once the problems started, I never had 2 days in a row that I was able to use the laptop without reinstalling drivers, updating from Dell, and so on. I've owned 2 Dell desktops that were great. One is 7 years old and still running. This is my first dell laptop, and it's my last.Last detail: if you need a regular USB port, my model didn't have one. Say goodbye to all your thumb drives, printer cables, unless you like cluttering up your desk with a hub, and want to drag a hub around with you in case you're at another location and you need to hook up to their equipment. And another tip: many hubs you can buy on-line won't work because they need more power than the USB-C will give them. Good luck picking the right one on the first try. Also, I went through 3 hubs and windows never recognized one of them, but "luckily" it worked most to the time anyway.

It isn’t that much of a high performing fast laptop. Subtle differences in speed and processing but not that of a wide margin. Not sure I’ve got a bad lot but laptop has crashed quite a few times. A couple of times I couldn’t even recover my PP work. Really sucked. Touch system is just too sensitive. Pointer gets lost many times. Key board is decent. HD screen isn’t comparable to a Mac. Not sure I will buy again.

All things considered I think this is a great laptop. Unfortunately, B came off within two days of use and there’s no easy way to fix it. Not a huuuge loss but does speak to less than stellar workmanship. Thankfully b is not as frequently used letter in my vocabbbulary .

When the laptop arrived it didn't turned on, so I thought it was damaged. But then I saw people with a similar problem and I had to remove the back cover and disconnect the battery and connect it again. After that, the laptop worked just fine. Excellent screen quality and very fast processing.

Don't waste your money, I had a bad screen issue withing two months, they mailed it to their repair shop and its been over a month. For the price, don't buy from them or a Dell.

The machine would not turn on. I sent it back to Amazon, but they said they did not have a replacement. I wonder what this means? Perhaps this was under-priced?