BT Telephone ADSL Broadband Faceplate Filter Adaptor (Centralised Filter/Splitter) - fits front panel of BT NTE5a / NTE5 b Master Socket - IMPROVES BROADBAND SPEED & RELIABILITY* - made in UK (As fitted by BT)

I bought this broadband faceplate several months ago but only fitted it to my BT master socket a few days ago. I was prompted by dozens of daily disconnects from the internet over a period of a few weeks that I was quick to assume were caused by my ISP and was considering changing to a new provider. My router and three phones had been on the same line coming from the master socket and had worked fine for several years until recently. With this product, I was able to separate the phones and the router and this meant that if there were any further disconnections from the internet, interference from the phones could be ruled out as the cause of my connection problems. The faceplate worked perfectly and saved me from needlessly switching from an ISP that has provided years of good customer service. What impressed me the most was that despite the adsl cable being 20m long (the router is 3 floors up from the BT master socket!), there has not been a single disconnect since fitting the faceplate and the speed is far superior to what it was. 5/5 for a superb product and fantastic customer service from the seller who sent me a new set of machine screws to attach the faceplate to my master socket after I lost the originals.

Works very well. Speeds up connection problems and helps give faster downloads. Would certainly reccommend.Came very quickly, and as described.

I paid for infinity broadband in November 2015. I chose option 2 up to 76mb. For 2 months I had been receiving 30-35mb. This is fast but not what I was paying for. My guaranteed minimum line at signup was 46mb. I started to persist with BT to either fix the line or lower my payments for Infinity option 1 which is up to 38mb. BT logged a fault and sent a telephone engineer to resolve my broadband problem. They also tried to charge me £129.99 which is just laughable. The telephone engineer arrived on time; he tested the line and said there were no faults. I asked him to tell me the fastest the line could go and he replied with the amount I'd been getting which was 35mb max as the line had no fault. He briefly mentioned that there was ’something else’ I could use that might improve the speed but not too much in his opinion. I called BT support with this information. I explained what the engineer had said about the max speed and the minimum I was guaranteed. Support reacted as if they didn’t know what I was talking about. Maybe they didn't but it's clear on their website. Search 'minimum guaranteed line BT' in Google. I asked the advisor if I could pay the rate of Infinity 1. They advised they couldn't downgrade me but then placed in a different department. This department agreed to downgrade me but it would cost £21.20 per month as opposed to the current 'new customer' rate of £12.50. It may have seemed reasonable but I'm too agitated to accept. I'd like the new customer rate for my troubles. Besides, I can get up to 38mb from another provider for cheaper than £21.60 + cashback. I explained that I want to leave the contract. The advisor placed me on hold. After 15 minutes he came back and said I could 'negotiate' a price with the faults department. Transferred to faults. It was there I was advised a telephone engineer may not troubleshoot a broadband issue. She explained something to me about a 'test socket'. Never heard of it. Anyway.. managed to get it plugged in. My speed shot from 32mb to 62mb instantly. The advisor went on to explain the faceplate was faulty. She advised BT will not replace it because there is no fault on the line. I should get a professional in the area to do it. I purchased this faceplate on Amazon for under £15 and my internet has doubled with a steady 60-65mb. I suspect the ‘something else’ the telephone engineer mentioned was a new faceplate or broadband accelerator. I was not clued up about these devices at the time. BT need to send the right engineers out. Even if they aren’t going to fix the problem, they can advise customers more thoroughly. I admit, I’m a bit of noob when it comes to things like this but I expect so are lots of other people. This is such a simple, cheap & straightforward fix to a distressing problem. Feeling cheated by your internet provider! I’m not saying it’s going to work for everybody, but if your internet is slower than expected; try one of these. I got a massive jump but even the smallest amount would have been welcome. Screw off and on in a few minutes. I didn’t bother with the extension wires because I don’t use the landline but I suspect it’s very simple to connect judging by other reviews. This device is pricier than some others but I chose it because I like the design. I did expect it to have a BT logo but that’s negligible. It works as it should. Completely over the moon. I hope my review was useful. Sorry if I’ve went on and on but BT do my head in *sigh*

Excellent, easy to fit and even if it doesn’t deliver a huge improvement on broadband speed it at least makes things neater at the master socket. I notice some improvement but up until last weekend I has all my phone and broadband connected through a very budget telephone extension cable with a filter on the end. This was due to the master socket being awkwardly located and my (false as it turns out) perception that it would be difficult and intrusive to install an ADSL cable direct from the master socket to my modem. The process has been completed by the addition of this neat integrated filter but the biggest noticeable increase in speed came with the use of a high speed ADSL cable between the master socket and modem. No matter what your potential broadband speed It will be improved by this integrated filter connected to your modem by a high speed ADSL cable. If you are in setting (either domestic or work) that has wireless cold spots I would also recommend a Mesh wireless system

whenever our phone rings the internet disconnects, yes i changed all the filters and equipment so i decided to give this ago, it fits easy on to your socket, and it did stop the problem with the phone causing the dsl to drop, but a few days later the problem is starting again, maybe this is a great product but i cant tell you that because our line is bad, but if your line has no faults then this is for you.

A painless installation resulting in an immediate 5 Mbps download speed increase for me on my basic copper connection to my ISP which is EE. The upload Mbps speed increased only marginally. I used a cheapo plastic IDC punch down tool to install the telephone extension cable wired into the back of my main socket. I had to adapt the IDC tool (this took about five seconds with a side cutter) as it was designed to work best with taller IDC terminals. It's possible to use an old credit card as a tool but throwaway IDC punch down tools are widely available for about £1.50 and do a better job. Prior to installing this product my previous telephone extension cables were a mix of steel and aluminium (dating from the 1960s) with a copper varnish. I'd previously replaced this rats' nest with CW1308 copper two-pair cable which improved my internet connection but it still wasn't a 'raw' and unfiltered connection to the drop-down wire which BT had installed thirty years ago. This product gives one an unfiltered connection to a WLAN router and separate, filtered connections for telephones.

so it isn't going to win any beauty contests. However, it fitted over my standard BT master backplate just fine. It's supplied with two different sets of screws depending on the female side in the back plate. Mine was labeled 'VDSL' rather 'ADSL' but it works fine on my ADSL connection. Fitting is easy, unscrew old faceplate, screw on new one and plug in router+phone. Check for dial tone and all will be good. Not sure if it was related, but I did get a few hundred more Ks down after I connected it up :-)

I can say I am thoroughly impressed in this kit. It has definately improved my broadband speeds. I was initially getting 3.5Mbps - now just over 6Mbps. Installation: You will need a crimper and I would recommend a good crimper tool, as the boards in these filters are very flimsy and can easily break when too much pressure is applied. The rest is easy, A + B for blue wire and white wire. Number 2 for orange wire and number 5 for white wire. Plug into test socket. Job done. Expectations: Before you buy this I would seriously think about the realistic speeds you will achieve. There are many factors which contribute to the overall speed in broadband. Do your own tests before purchasing: Its vital you run speed test as this will give you an idea of what your are achieving. Run several speed tests (Java based speed tests are better), record the scores, then disconnect your equipment and test directly into the master test port (with phones and faxes completely disconnected) and make sure only one device is connected to the router via ethernet cable. Then perform speed tests again and record the scores. If you notice a large difference in speed test scores i.e. an improvement in speeds than this will confirm the purchase of this product. If you don't then you won't really achieve much gain, if any at all. I would say if you notice speed differences of 2.5Mbps or plus then definately worth getting. If you notice 0.5Mbps difference.. then its not really worth the effort (common sense). Broadband is a vast topic but the above is a general test that you, the End User can perform. I hope the above helps and those that have said this product failed... its probably due to your line length and the copper degrading (or simply that your speed is optimal based on line conditions)... there is a solution for that too, but for another day. I would recommend this product.