Bestar Queen Murphy Bed, Rustic Brown, Pur, 65W

This murphy bed arrived in 8 large, heavy boxes and was delivered by a commercial company to the driveway. Getting inside the house is on you. May the odds be ever in your favor. Starting with box #1 was a good call and it had directions for the main bed section. Directions were, for the most part, easy to follow, but as with all flat-pack furniture, double checking front/back/left/right of pieces before you attach anything will save you many headaches. We made a couple of mistakes that we were able to easily remedy. This is definitely a two-person job. Some pieces are quite heavy or unwieldy and need coordinating. Also, this is not a quick job - it took us many hours over two days and we are experienced flat-packers and DIY-ers. Noobs be wary and/or hire a professional. The two side shelving units were a breeze to assemble, though one piece came damaged. PROS: This thing is really sturdy! Looks great Functions well, smooth open/close Overall ease of assembly - it's not complex, per se, just many, many steps CONS: Delivery - would have been great to at least get inside Damaged piece Time - it's a monster to assemble Overall - recommend. A nice product. If we move, I have no idea how we'll get it out of my house.

This Murphy bed is perfect! We got the queen size in white, and it completely transformed our space. The bed folds up smoothly and allows us to use the room for both an office and a guest room. When it’s down, it’s sturdy and comfortable, and when it’s up, it looks sleek and saves so much space. The white finish matches easily with any décor and makes the room feel bright and open. Assembly took some time, but the instructions were clear. Excellent quality and a great solution for dual-use rooms! Comfortably fits/hold the weight of 2 adults and a toddler.

This is a nice looking, sturdy murphy bed. It's also massive and takes some strength and skills to assemble. It came in 4 boxes, both large and heavy. The delivery guy helped me enter them in the room (which has a door on the driveway) otherwise it would have been already a problem. Overall it took me several days (not continuous) mostly by myself. A skilled and strong person can assemble it alone. Another person help in a couple of point doesnt hurt. Be aware that the instructions call for anchoring on the wall (against studs) AND on the floor (both on the floor itself and at the base of the wall). The problem with anchoring at the base of the wall is that the holes in the metal frame are pre-drilled, so if the holes are not (they won't be) corresponding to a stud and you do not have masonry or wood there you are out of luck. I opted to install just on the wall and the floor, and I think it should be enought. The final assembly of the doors is the most complicated part because the instructions are nor very detailed and because you have to drill and anchor the doors without knowing where they will actually be positioned. On customer service, I needed help with the instructions and a missing minor piece (one of the slats): in both case I was able to speak to the manufacturer's representatives (number provided) and they were able to explain what wasn't clear and send the replacement part free of charge (they actually sent 2). It's not everyday that you can speak to live person, so that's a strong quality point. TLDR: nice and sturdy but assembly is not for the faint of heart or the inexperienced.

Five parts were damaged when the original shipment was received (including the two large front facing facades). Three additional shipments were sent until all parts were replaced (each shipment contained at least two new facades). When the call was made to report the first shipment being damaged, I asked if BESTAR would have the existing shipment hauled away, they said no. In the end I had six facades and other damaged parts laying in my garage for which I had to cut down for the garbage service to haul away. At one point I was told the replacement shipment would be sent after I returned from out of town (as discussed via multiple chat sessions with Lucy at BESTAR). To my surprise, one shipment was sitting upright on my porch when I returned (sitting for a day or two on the porch). While that part was not damaged as the other facades that were sent, it was warped. In some cases, the video instruction of the install was not in-line with the instructions. In fact, the instructions themselves are misleading in a few areas. For example, referring to step 9 on installing the metal base such that it touches the two wooden dowels on each side; while this step worked, the moment you swing the bed frame up, the base (after being attached to the wall and floor) does not align against the pins any longer. It is my opinion after trying several times to get the alignment correct (and could not), that this movement is part of the design as the caps that install over the strut bolts (later in step 22) would not fit if the frame stayed against the dowels per the instruction; yet the instruction says nothing about the alignment moving (so trying several times to get the base to realign against the pins is futile). Another example, the small shelf (part 83) is installed such that it is resting on dowels of part 70 rather than being drilled to fit over the dowels (steps 2 and 3 parts 83 and 70). This results in the shelf sagging when the unit is complete, a few 90-degree brackets on the back were required to address this. And another example, step 25 states to install part 80 which is prior to installing the facades. However, you cannot mount the facades with part 80 installed. Fortunately, it is removable, but the instruction says nothing about removing it before lifting the heavy facades. The quality of the laminate application is not very good. In several places it was never painted and shows a yellowish color (not white), several of the edges are peeled off, the gaps between the boards looks poor, and when closing the bed the screw head on the leg (installed in step 21) rubs the white frame damaging the laminate; in this case the bed frame could not be aligned to center (even when following the NOTICE in step 19 and removing and adjusting the bed frame). Also note that once the façades are installed, you cannot move the bed left to right to address this without removing the facades (which then requires reinstalling the facades by drilling new holes through the frame). Finally, I have a 12-inch 70 lb mattress and when closed the mattress slides down immediately (even with the velcro wrap engaged and the short KI-985-E supports installed) and gets caught on the shelf (part 70) such that you cannot open the bed unless you lift the mattress out while pulling the bed down, a 2-person job.

For background I'm a woman in my 40s, and was able to install this completely by myself in a few hours. The bed came in 4 huge very heavy boxes. I needed someone to help lift them into my house and in an adjoining room to where I wanted to install the bed. It is well packed with lots of cardboard and styrofoam surrounding the items. Nothing was damaged in transit. The material is particleboard, but very thick and study and when assembled it looks nice and is better quality than I was expecting. I have children and was worried about them being able to open it themselves, but the handles are high up, and requires adult strength to pull open and hold up while moving supporting bar around the mattress, my very strong 8 year old could not do independently. I was nervous to put this together by myself based on the reviews, but the directions were simple and easy to follow and required minimal tools. I used the mattress I had purchased to hold the bed open when required (while still in box), a second person was not actually necessary for anything other than lifting the boxes inside my home. I was also nervous about the mattress fitting and the 10 inch pillow top that I purchased fits with ease under the supporting frame. I do not think a thicker mattress will fit, however. Because I installed it on carpet I have to plane the bottom molding as it pops off when I open the bed due to the carpet height underneath. This wouldn't be a problem when installing on other flooring.

Looks Nice, but Major Issues with Fit and Finish I really wanted to love this Murphy bed—it has a great concept and visually fits the style of my space. However, several issues made the experience frustrating. First, the dimensions were off from what was listed, which caused installation problems and required some unexpected adjustments. The bed frame itself was too long for outer frame. Additionally, the doors don’t align properly—they hang unevenly, which detracts from the overall appearance. The top panel also started to come loose within the first few hours, which was disappointing given the price. On the plus side, the materials feel sturdy and the idea behind the design is solid, but the execution just wasn’t up to par. If the manufacturer addresses these quality control issues, this could be a great product. As it stands, it's usable—but not without headaches.

Please read other reviews about installation. What I will say is that I am a middle-aged woman and I live alone. I was intimidated by the other reviews that said assembly was complex and needed two people, so I hired a handyman duo to install, they messed it up so badly that I had them leave after a day and half of listening to them curse, drill, and break things. I was pretty dejected about the whole thing. I had another 2 handymen come look and not be sure that they could fix it. Well I decided to disassemble what the idiot crew had done and start from scratch. I was able to assemble and install the bed completely by myself, all it takes is attention to the DETAILS IN THE INSTRUCTIONS. READ THE INSTRUCTIONS AND DON'T HIRE A MAN TO DO IT - they think they're smarter than the instructions. Other than having to replace hardware that my hired "help" broke, I only had one issue. When you are adjusting the height level of the leveling feet, do not adjust too much or the bed won't close flush with the top of the structure. I didn't realize this until the door panels were on, so I had to take the panels off and basically go back to the steps prior to piston install, lower the leveling feet, re-re-install the frame, and voila, the front panel clears the top of the bed structure. There is approx. 1 1/16" difference in height between the metal from and the wood door panels, so keep that in mind when you are at Step 22 To Close the Metal Base. This step is to ensure that the metal closes correctly and is in alignment, but keep in mind your clearance needs to account for the wooden panels. The instructions don't point this out, and there is no troubleshooting guide. My only other advice is that if you are going to assemble and install by yourself, you will need something fairly heavy (50 lbs or so), to hold the bed open while you install the slats. Enjoy the bed, and if you are average intelligence or more, you should be able to do this by yourself if you follow instructions. Best of luck! (Will try to upload pics, however that may be more complex than bed assembly since I am over the age of 40 :)) I love this bed, it is functional, and good quality for the price point.

This is a complicated product. It's a well designed product and works well. It requires shipment in four (4) very large and heavy boxes. It requires a lot of time to be assembled. The assembly instructions are excellent, and come in several languages. If you have experience putting together Legos, you can manage this (much larger scale) project. I was able to do the whole production by myself without anyone helping me. This required removing the parts from the boxes and carrying them into my house (and upstairs) carefully. Three boxes arrived and I had no idea there was a fourth box, so I contacted the vendor, who got back to me quickly to let me know the 4th box was going to arrive a few days later. This must be a very complicated item for the seller to manage. There's really no easy way to send this back, or even to discard it. The bed has gas springs that help you lift it up and down, into and out of the cabinet. It would be a challenge to manage otherwise, or of the springs stop working. Those springs make for an assembly challenge, since the bed won't stay down while partially complete. I had to sit on the frame while assembling it. You might be able to hold it down with cynder blocks or something similarly dense and heavy. Or you could build it with two people, which is probably the best way, if you can find someone with the patience for it. The bed is high when assembled, as in the height of the cabinet. You should measure the height of your ceiling before you order it. I didn't measure and it barely fit. I had to remove the (1/4") feet from the bed in order to get it to fit. That's tight!

It's heavy, it takes a lot of work to put it together, and the instructions were sometimes vague, but I did it all without any help. The quality is excellent, and it looks and functions perfectly

Too much work to assemble for price!

A real space saver for our spare bedroom.