Elite Gourmet EIM-308L 4 Qt. Electric Motorized Maker Ice & Rock Salt, 4Qt. Freezing Canister, Creamy Ice Cream, Gelato, Frozen Yogurt, or Sorbet, Recipe Booklet, 4 Quart, Mint

So this item requires two reviews, one for company communication and the product itself, which I pretty much had to guess how to use. and one for the product itself. First, the company states right out of the box that in order to be sanctimonious stewards of the climate, they're no longer including a manual but if you scan this QR code, all will be revealed. So I scanned it. Well, in the registration, about the third thing it asked for was a credit card number. What do they need a credit card number for? I've already paid for the darned thing. So I gave them my bank credit card figuring that if there was any funny business going on, the bank fraud department would take care of it. Sure enough, as soon as I gave them the card number and confirmed, the app launched into a bunch of advertising spiels that made no sense and had NOTHING to do with the appliance. I hung up immediately and predictably, about a minute later, I got a fraud notice from my bank. We discussed the situation and the bank ended up not cancelling my card. But I proceeded to search for a manual online. I found one, and if it had been any more bare, it would have been butt naked. I was looking for a parts schematic - all I found was a written LIST of the parts, which, without something to match it up to, was useless. So, actually learning about the machine was a bust. I figure I'm on my own. I am not impressed when manufacturers - China, to be sure - spend more time trying to mine data than they do helping you figure out how to get the most out of your new gadget. So, on to Part Deux - performance. On this, I have to give a straight up five stars. I did follow the skimpy manual instructions for prep, pre-use care and then found a recipe on line for frozen yogurt. Follow the instructions as far as pre-freezing the barrel and it's easy peasy from there. I let the yogurt churn for about a half hour - produced a nice, soft-serve consistency. No crystals, either. One thing I noticed - the barrel stays cold for a lot longer than 30 minutes and a lot of the cold is in the bottom. Next time, I'm gonna start and stop the churning, let the mixture sit for about 5 minutes on the bottom, and then pulse (long pulse - don't want to burn the motor out) multiple times to bring the harder frozen mixture to the top and even up the freeze temp. Alternatively, I could let it churn for 45 minutes or so until the paddle begins to labor and see what happens from there. But for a first batch, with minimal guidance, the end result was more than satisfactory. I can't wait to build REAL ice cream (not frozen sugar-free yogurt) for my sweet-toothed granddaughters when they visit. And the amount of finished product, if you start out with a quart and a half of mix, is more than adequate for four people who love their ice cream. I'm gonna try sorbet and Gelato as well. So, five stars for performance and final product, two stars to the company that either makes it or distributes it for lacking on communications but Johnny-on-the-Spot for data mining under the pretense of being Earth conscious. Just beware the little QR code.

I purchased this item on 5/24/26 and today, 6/13/26 I am writing this review to warn other buyers. The lid of this product has two little plastic tabs that hold it and the motor in place over the bowl. They are cheaply made and broke off when I had just started making a new batch. Now the whole lid and motor spin above the bowl and will not churn the mixture. I cannot find replacement lids for it. I will not but this product again.

This little machine works great and puts out amazing soft serve ice cream in about 25 minutes!!

Love you he size and color

I purchased this to see if I could make a decent frozen yogurt at home. I've recently started making my own yogurt in my bread maker, and wanted to get away from all the additives in store-bought frozen yogurt. This was very easy to use and once I found a good recipe, I am very happy with the item. This is mostly plastic, so I so not expect it to last for very long. But I didn't want to invest in the Cuisinart or KitchenAid until I knew I would use them regularly. For frozen yogurt...you need to drain it or use Greek, as the extra whey liquid in regular yogurt turns to ice and makes it too hard and not taste good. For a quart of Greek yogurt, I added about 1/2 cup whipping cream and it made all the difference! Tastes rich and creamy, and 10 minutes after taking it out of the freezer, it is easy to scoop. Doesn't become icy when refreezing, either.

It breaks easily but its very easy to use. You get what you paid for .The ice cream is delicious. It's a good option if you want something inexpensive

Cute and effective. It gets the job done, though not all the recipes work well

It does absolutely NOT freeze Ice cream its only milkshake consistency! Not even soft serve ice cream consistent!! I followed the instructions to a T!! N STILL only Milk shake consistent!!

Very quiet and easy to clean. Even suitable for young children to use with adult supervision.

La usamos por primera vez y no hizo el helado. Quedó como sopa. Estoy pensando en devolverlo. Ayudaría que pusieran un video con las instrucciones de uso.

Would not buy again the battle to mix does not work well

Does what it’s supposed to. A bit confusing to follow the die

They look great. Have not tried them, as they were meant for gift giving.