310 Series

This is a reasonably-priced, commercial-grade, very sturdy filing cabinet is manufactured in the USA by HON, a US company based in Iow with a long reputation for quality., It is an excellent choice for home office or small/medium business use. The finish and mechanical details are flawless and the drawers are well supported by ball bearing extension arms. Any one fully-loaded drawer can be opened it's entire length without risk of tipping over.. Although purchased from, and shipped by, a third party vendor, Amazon provided a substantial (>25%) discount off the sales price listed. The vendor provided excellent customer service, shipped the filing cabinet on time, kept me advised of status almost daily, and checked after it was delivered to ensure satisfaction. The unit arrived with minor, cosmetic shipping damage that does not affect features or functionality and is barely noticeable (a dent/scratch ~ 0.0625 in [15 mm] deep and about 1.25 in/317 mm long). See the attached photos. I recommend this product without hesitation.

To begin, I never thought or was even informed living above the first floor of a residential complex would be an issue at any time prior to my delivery. Even after speaking with a representative for the company that handles the actual delivery, they never mentioned it will not be possible to deliver my filing cabinet to my floor level (My apt # in the address they have is a dead give away for which floor I reside on). Once the delivery guy arrived, he stated the risks of injury is the reason why they were unable to bring it upstairs. The second issue is, after opening the box on the ground level where the delivery guy left it, I seen that the cabinet was dented pretty badly on one side near the back corner and again along the front corner (If I was able to upload pictures I would show the damage). So, I contacted the company that handles the delivery to advise them of the matter and I was not convinced they handled their job properly. That's due to the fact that I questioned if it is their company's policy not to make deliveries above the first floor to which the representative stated yes. With that said I do not understand why I was not informed of this policy when I called to schedule a delivery. Prior to concluding my call with the company that handled the delivery the representative advised me to contact TonerQuest, which I did. The representative at TonerQuest simply took my phone number and email and stated they'll get back to me, terrible customer service I must say. (TonerQuest has not even sent an email detailing what the next course of action will be or an email to confirm I filed a complaint with them). At this point and time I am not sure if TonerQuest is even going to help me; I did not feel relieved after the call ended. My first impression of the filing cabinet is pretty good besides the dents, though its only been in my possession for only a few hours. But I cannot recommend purchasing it from this provider based off my experience.

Legit cabinet. Trust, fam.

First of all, shipping, because it's important: I researched and researched before choosing a seller. I finally chose Bison. They got it here in tact with no dents. The only problem is that I could not get in touch with them to explain how they almost lost a customer. Bison, if you read these reviews, your freight company, SAIA, would not turn down our street. I understand the driver (super nice) can only do what his dispatcher tells him to do but we did not receive curbside delivery as promised! Also, SAIA Freight would not work with us on a time. They backed out of their original time frame agreement and requested "now." It took a while but we rouned up a team to go to the house, with a dolly, get it off an 18 wheeler, wheel it down the road to our home, open, inspect, etc before signing off. So, Bison you got lucky. If I had lived at the end of the street or wasn't able to corral a team at that specific time, we would have had no choice but to cancel our order. Product: for the price, I'm disappointed. Like other reviewers have said, they are thin, flimsy. You do have to "slam" the drawers or close them really hard. The partition inside that slides back and forth...yeah right. That isn't terribly important for my needs though. I bought one about 10 years ago and it was around 100.00 on sale. It was sturdy and the drawers moved like butter. I'm guessing if you want to pay 1k+ you can get one like that.

It is a very nice heavy cabinet. Everything worked. The box was not damaged at all. There was a minor dent or two in the back. So small you would have to get really close to notice them. The top drawer is a little stiff to open and close compared to the other drawers but nothing to get upset about as a little lubricant helped improve that situation. The drawers do slide quieter than the ones with ball bearings, but not as easy. I don't think they are designed to be easily removed from the cabinet itself. I mean obviously they were installed, so logic dictates that what goes in should come out. However, no user manual was supplied and there is no cutout in the back of the drawers for your hand to hold it while removing it. I have worked in an office for many years and removed many drawers but these are currently a mystery to me as attempting to lift them a little over the rollers or find a small plastic release lever to remove them either does not work or is not present. Other than that, it was money well spent and I am happy with it. By the way, all four doors lock when using the key in the lock in the upper right hand side of the cabinet and after completely filling a drawer up with heavy file folders the strength of the drawer showed no sign of weakness..

I got the 4 drawer black cabinet and have no complaints. Amazon arranged some local company to deliver it and they called me to arrange a time and a day and wheeled it up to my door, no problem. It came well packed with no dents or scratches. (Disclaimer: when I bought it, it was being shipped and sold by Amazon. I can't vouch for any 3rd parties. When I look right now, Amazon is still selling the 5-drawer but the 2 and 4 are being sold by 3rd parties.) It is heavy but not so much that I couldn't maneuver it into place on my own. It comes with a lock and 2 keys for it, which locks all the doors from a central lock. Individual doors are held shut with a latch, and a thumb button to release it so you can open the door. It has the regular rails for holding folders and an adjustable metal backing that will let you adjust the depth of the drawer if you want. Seems like a good, heavy, solid file cabinet.

Did not know it needed to be abled. Guess I should have read it more carefully.

Like most, I read several reviews on a few file cabinets in order to decide which would better suit my needs. I hit the JACKPOT with this purchase. I couldn't tell from the reviews if ALL drawers locked, just knew that it had a lock.That was very important for me. So I took a gamble and purchased it since other products that any had a top drawer or two that locked mentioned so specifically. I was also hesitant because of all the damages described during shipping. Well needless to say, everything turned out PERFECT! I received a 'shipped' email from Amazon notifying me of a 2 week delivered date. SURPRISE!! It actually arrived the next day after the email :-). It was delivered by a private delivery company and in great shape. What I LOVE so much: 1. It LOCKS ALL 4 drawers!!! 2. TONS of space 3. The individual drawer locking mechanism so that drawers just don't side open unintended 4. Its sturdy, smooth, and quiet. 5. No need to assemble anything. Hanging files can drop right in on the built-in drawers. When my husband came home and saw it in my office he really liked it as well and asked me to order him one too. Well, hope this helped!