Apple iPhone 12 Pro, 128GB, Gold (Renewed)

Aside from a few nitpicks which I'll refer to in this post, the phone I received is pretty much exactly as is detailed in the product description. Face ID works as expected, and out of the box it has a battery health of 86% (not at all perfect, but for a refurbished phone it's pretty good!), which is essentially as described by seller. Both the front and rear cameras work as expected, and so far produce images and videos just as well as if it were bought new from Apple. As expected, the device came with a charger, though keep in mind that (in line with all Apple products nowadays) these are now often sold as USB-C to Lightning cables, as opposed to USB 3.0. For that reason, make sure you have a port/adapter which takes USB-C cables, or have an existing lightning cable you can use. I'm also pleasantly surprised at how visibly clean the phone is - after reading a few reviews on this page for the "excellent quality" version of this refurb, I was expecting to see a few imperfections. Thankfully though, I seem to have gotten lucky. After a few minutes of looking over it, I can't spot a single hairline crack or any points of damage on the edge/back of the phone. Regardless I'd advise caution if this is a concern you have when purchasing, as this has been an uncommon yet known problem with this seller. The only noteworthy issue I have with the product is I sadly didn't receive a pin to open the SIM tray - thankfully I do keep some spare around my house, but had I not, this would've been a pain to sort out. Just in case, I would recommend making sure you have a SIM tray pin/alternative thin metal item, on the off-chance they don't remember to put one in the box for you. As a side point, it's important to be aware that non-Apple approved refurbishment businesses often do not necessarily use OEM (original equipment manufacturer) parts. While this is noted in this product's description, do keep it in mind. This is *very* rarely a problem as non-OEM parts - in my experience - work just as good as original, but they have been known to cause dilemmas. Things like weaker screen glass, less water resistance, and weaker battery overall. Regardless, if you're buying refurbished these can usually be ignored for the lower price. In conclusion, I'd personally recommend this if you're looking for a cheaper device but still want an iPhone/iOS device. Whether it be for the icloud, Apple's ecosystem, or purely for the feel/user experience, it does its job, and does it well. I hope this review helped you come to a decision on your purchase, whether you bought it or not :).

I have been using this refurbished phone for the past 2 months, I love everything about it. It look like a new phone, good battery and it function very well. The delivery was superb

It might need software update

Received an iPhone 12 Pro, battery, screen and rear camera had been replaced. Cannot see the battery health percentage, screen keeps clicking on random things and opening apps, also it’s went black a few times with multicoloured lines down it, and the rear camera keeps trying to focus when I take a picture. The camera is unable to configure. The battery and display are both showing as unknown parts which means they’re not genuine apple replacements. The battery goes flat really quick, I have to charge it at least 2 sometimes 3 times a day. Contacted seller and they told me to completely wipe the phone and return it, however I AM NOT going to receive a refund as it’s over 30 days of purchase. Avoid buying, pay the extra and buy a brand new phone.

5☆ Was very sceptical about buying from this company after reading reviews, but I am very impressed with the phone. Very minor scratches on sides not really noticeable. Got the 256 gig memory phone and phone does have that. Front screen perfect condition back screen perfect. No problem with charging phone. Camera perfect great quality. Battery life amazing considering my daughter is never off her phone. Came with screen protector, case, lead, plug and pin. Came in a secure packaging. Would highly recommend this seller and I would definitely buy from them again. Giving 5 stars. ☆☆☆☆☆

Highly durable and it is a very good device. I passed it on to my daughter after few years and is still functioning.

superb condition iPhone, looks like brand new and quick delivery too. I am very happy with it

I ordered an iPhone 12 Pro in the "excellent" condition category for my daughter's birthday. It arrived promptly but along both sides of the phone were numerous scratches. They were visible from further than 30cm away so Loop failed to categorise this phone correctly. It should not have been sold as "excellent" condition, even though the screen was perfect. Also the battery health was at 81%. While this is just about within their "at least 80%" guarantee, I would like it to have been a little higher given the price of this "renewed" phone sold in "excellent" condition. I contacted Loop to ask for a replacement. They gave me the option of keeping the phone for a £30 refund, or to return it to them (free postage). I returned it. They refunded the money to my card within a couple of days, so I guess they didn't have any iPhone 12 Pros in genuinely excellent condition they could send me. To their credit, their customer service was good. I decided not to purchase another one though and chose a brand new Android instead to avoid repeating the same experience.