does it have volume control ?

Yes it does. By holding the FN key, you can control the volume. Though you may need to check the settings of your audio output. Some don't allow volume control through the keyboard. I use a Mac with a 55" LED TV as the monitor and it does not allow keyboard functions for volume

I just opened it and its already a terrible purchase. I'm following all the instructions but the mouse red light isn't even turning on (with new different batteries) and the keyboards red light is turning on but not pairing. How do I return and refund this terrible purchase?

Just received mine and I'm definitely returning this. The mouse works and only the number buttons are working. The letters are not working or pairing

Can I please have the email to send my keyboard back for a new one?

Contact Amazon Customer Support

Previous photos and buyers noticed that the keyboard had duplicate keys in the lower right instead of the keys. Has this changed?

I don't see any less than or more than keys as you mentioned but the upper case keys between m and / produce those marks although they are marked , and . ; so I believe they are mismarked. I haven't noticed this before - so thanks for pointing this out.

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JOYACCESS Wireless Keyboard and Mouse 2.4G Quiet Ergonomic and Slim Black

JOYACCESS Wireless Keyboard and Mouse 2.4G Quiet Ergonomic and Slim Black

Product ID: 287648227

Details

Brand
JOYACCESS
Colour
BLACK GARY
Compatible devices
Laptop
Connectivity technology
Radio
Special features
Ergonomic

📶10m stable 2.4GHz wireless range

⌨️Ultra-slim 18mm keyboard profile

🖱️2400 DPI adjustable mouse precision

€ 79.61

Duties & taxes included

In stock

Sold byAmazon FranceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚀 Elevate your workspace with sleek, silent precision — never miss a keystroke!

SEAMLESS PLUG PLAY - Single nano receiver saves USB ports and snaps into mouse storage
UNIVERSAL COMPATIBILITY - Works flawlessly across Windows, Chromebook, PC, laptops & smart TVs
ERGONOMIC COMFORT ALL DAY - Tilted keyboard & contoured mouse for fatigue-free productivity
LONG LASTING WIRELESS FREEDOM - 10-meter range with smart power-saving modes for extended use
PRECISION CONTROL AT YOUR FINGERTIPS - 5-level DPI adjustment up to 2400 for work or 4K entertainment

The JOYACCESS Wireless Keyboard and Mouse combo offers an ultra-slim, ergonomic design with a tilt-angle keyboard and contoured mouse for all-day comfort. Featuring a high-precision 2400 DPI adjustable mouse, stable 2.4GHz wireless connectivity up to 10 meters, and a single nano receiver that saves USB ports, this combo is compatible with a wide range of devices. Its quiet, responsive keys and smart power-saving modes make it ideal for professional environments, travel, and multitasking across Windows and Chromebook systems.

Specifications

Antenna Location	coffee
Are Batteries Required	No
Asin	B07Y9PMKV2
Best Sellers Rank	#3,095 in Computers (See Top 100 in Computers) #95 in Computer Keyboard & Mouse Combos
Brand	JOYACCESS
Color	BLACK GARY
Compatible Devices	Laptop
Compatible Operating System Family	Windows
Connectivity Technology	Radio Frequency
Country Of Origin	China
Customer Reviews	3.9 3.9 out of 5 stars (34,760) 3.9 out of 5 stars
Hand Orientation	Ambidextrous
Item Weight	647 Grams
Keyboard Backlighting Color Support	Single Color
Keyboard Description	Ergonomic, Wireless
Keyboard Layout	QWERTY
Manufacturer	EASY-TECH
Mfr Part Number	CBP1CA
Model Number	JA-CB2BK
Movement Detection	Optical
Number Of Batteries	3 AA batteries required.
Number Of Keys	102
Number Of Packs	1
Operating System	Windows XP
Other Special Features Of The Product	Ergonomic
Power Source	Battery Powered
Unit Count	1 Count
Warranty Description	1 year

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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