Question 1

Students are neglectful and have lost pieces. Where could I get replacements?

Accepted Answer

Hello Jason,

I am sorry for all the inconvenience caused.

Although I work hard to ensure high quality standards through multiple quality checks, I regrettably still come across missing and defective parts occasionally.

Please contact us (we are the seller of the product on amazon)

You may be surprised when you receive the replacement and found that it is a whole new kit. This is because we don't sell parts separately on Amazon and if we send you from China where our company is located in, it would be a very long time for you to wait. So I finally decide to send you a whole new kit from Amazon warehouse.

I hope that this new kit will help you solve the problem. 
Best regards,
Calvin

Question 2

We bought this but are having a hard time following along. is there another resource you could direct us to for further explanation? (like you tube?)

Accepted Answer

Just bought mine and I find it does take time to absorb .    I have expanded into simple circuits as opposed to going on with the other experiments.   Enough for me to start to learn the basics.   I hope to try them all so that I can later go over them with my Grandchildren.   I find very interesting equipment for learning at hBarsci,com.  But these are additional learning tools.

Question 3

Are the instructions available in spanish? my grandsons are peruvian and have very limited english

Accepted Answer

Yes, We have the instruction in 6 languages including English, French, Germany, Spanish, Italian and Japanese. Although we only provide the English version of instruction on amazon.com, you can contact us at teenii@foxmail.com and we will send you the link to download the electronic version of the instruction in any other language.

Question 4

What age levels can this be used with?

Accepted Answer

This kit is more suitable for kids who 12-year-old and up because they already have some reading skill and the ability to better understand the scientific concept and definition. They are also at the age when they will learn knowledge about electricity at school. With this kit, they can enhance what they learned or study in advance. For younger kids, they should be under parents' supervision and guidance.

ASIN	B075KPZM5N
Age Range Description	Kid
Battery Description	Alkaline
Best Sellers Rank	#202,853 in Toys ( See Top 100 in Toys ) #2,633 in Educational Science Kits
Brand Name	Teenii
Customer Reviews	4.4 4.4 out of 5 stars (710)
Educational Objective	STEM
Is Assembly Required	No
Item Dimensions	37.5 x 20.5 x 7 centimeters
Item Weight	1.05 Kilograms
Manufacturer	Teenii
Manufacturer Part Number	US-PK-001-YE
Model Number	US-PK-001-YE
Size	basic
Theme	Science
UPC	746591873486

Teenii STEM Physics Science Lab Basic Circuit Learning Starter Kit Electricity and Magnetism Experiment for Kids Junior Senior High School Students Electromagnetism Elementary Electronics LERBOR

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