Does it come in just a flat box or is the flat box in a giant box filled with bubble wrap

The Artisan flat cardboard packaging comes bubble-wrapped. Whether that's in a larger box I'm pretty sure but not 100%. Once unwrapped, the Artisan cardboard package was in perfect condition as seen in a video I posted to answer another question about the packaging.

Does the pad come flat in a package or rolled?

The pad comes flat in Artisan's sturdy cardboard packaging. Artisan's square label is in the middle of the front side and is written beautifully in Japanese and English. Artisan's logo is also stamped on the front. The package is opened with a cardboard tab used to pull a ribbed line near/along one edge. I've also ordered pads directly from Artisan before, and this one is genuine.

how would I clean it?

Soak in tub with lukewarm water and a little dishwater detergent. Leave for a an hour. Scrub with microfiber washcloth. Gently work edges with a soft toothbrush. Leave for another hour our two. Rinse thoroughly with cold water. Air dry on flat surface. Will be like new.

Desertcart Logo

Description

🎯 Elevate your game with the ARTISAN Hien — glide fast, stop sharp, win smarter.

WASHABLE DURABLE - Water washable without losing performance—stays fresh and functional over time.
PRECISION XL DIMENSIONS - Generous 49x42 cm surface for expansive, uninterrupted mouse movement.
NEXT LEVEL NON SLIP GRIP - Advanced sucker-structure sole ensures zero slip, even in intense gaming sessions.
SATIN TEXTURED GLIDE STOP - Unique satin polyester surface balances ultra-smooth glide with precise stopping power.
INNOVATIVE MULTI HARDNESS TECH - Dual-layer softness with XSOFT/MID hardness for tailored glide and control.

The ARTISAN Hien (Black/XL) is a premium Japanese-made gaming mousepad featuring a large 49x42 cm satin-textured knitted polyester surface. It innovates with a multi-hardness foam core combining XSOFT and MID layers for optimal glide and control. Its advanced sucker-structure sole delivers unmatched non-slip performance, while the washable design ensures long-lasting durability. Trusted by gamers in over 60 countries, this mousepad redefines precision and comfort for professional-level play.

Specifications

ASIN	B07F61BYQP
Additional Features	Non-slip, Washable
Antenna Location	Gaming
Best Sellers Rank	#11,605 in Computers ( See Top 100 in Computers ) #283 in Mouse Pads
Brand	Artisan
Color	Black
Customer Reviews	4.6 4.6 out of 5 stars (760)
Enclosure Material	Polyester
Fabric Type	SOFT
Item Dimensions L x W	42L x 49W centimeters
Item Thickness	4 Millimeters
Item Weight	180 Grams
Manufacturer	Artisan
Mfr Part Number	FX-HI-SF-XL-B
Model Number	FX-HI-SF-XL-B
Shape	Rectangular
Size	X-Large
Theme	Sport
Unit Count	1 Count

Reviews

B**E

Fake

Pretty sure its a fake

22.03.2025

T**X

Tapis de souris idéal, la livraison et le packaging peuvent surprendre de la sobriété mais il s'agit bien d'un vrai et surtout de l'import Japan ce qui explique tout cela mais revenons au tapis, il est parait ne laisse aucune peluche et durable dans le temps, la taille est parfait ni trop grand ni trop petit.

15.10.2025

J**.

Used the Zowie GSR for the longest time and switching to this was definetely an upgrade!

25.01.2024

G**Y

It was great, many thanks 👍

30.12.2025

C**N

its amazing. no #1

19.08.2023

D**V

Llego súper bien empecatado para cuidar la integridad del producto, a primera vista parece un mousepad común y corriente pero al probarlo se siente de muy alta calidad. Estoy muy satisfecho con la compra.

16.12.2023

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

View all Trustpilot reviews

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.