HP Samsung SL-M2020W/XAA Wireless Monochrome Printer

Ever since middle school, when i heard about laser printer technology, i have be wishing i could have one, but they were always so expensive. The technology has finally gotten to the point that they are cheap enough for anyone to afford. I popped my laser printer cherry in March of 2015, and i already remember it fondly. It was a warm, sunny, Florida day in the middle of March and i was in need of a new printer for work. I decided that since i wanted to get a laser printer, i would take my time, and do a bit of research and looking around. After All, your virginity isn't something you just throw at the first handsome printer to catch your eye. i had always been a fan of Samsung, having a Galaxy Note 3, 32" HD TV, Washer and dryer had made me quite familiar with the brand. So as I wandered the isles of various technology and office supply stores, nothing seemed quite good enough to give myself to. Then it happened. I was in my last stop for the day, an Office Depot with a fairly small selection of, mostly, Ink Jet printers. Tired and disappointed, my head hung low as I shuffled to the end of the isle, and toward the exit. Out of the corner of my eye, for only an instant, I spied what appeared to be the Samsung logo. As my head slowly turned, i already knew i had found it, the printer i had been searching so hard and long for. Cautiously, I approached the beautiful grey goddess, and after gently tracing her curves with my fingertips, pressed her 'test print" button. The low whir of all the parts awakening, and working together brought a smile to my lips, which then parted with a gasp as sheet of paper was pulled up into her body, and seemingly instantly, out the top in bold black and white. The speed and quality surprised me, and i knew i must have her! So i pulled up newegg.com on my phone, and searched for a better price. I found it. I gathered her sister up in my arms, in her nice square box, and escorted her to the register. Office Depot price matched the newegg price, and I brought her home. Set up was a simple 10 minute process start to finish, including making it WiFi accessible. The very first print job was 50 invoices, which would have taken my old printer nearly 30 minutes, was completed in under 2. We've been happily together since. And that's when i came here to buy a second printer for work. Seriously could not be happier with it.

UPDATE 04/05/2016 : CHANGED RATING FROM ONE STAR TO FIVE STAR I finally found the time to contact samsung support as requested in their comment to my review. They were very responsive and helpful and explained how to fixed the problem without a pc connection during a short call. I did plenty of printing today with no problems. Good quality printing. I know wireless printing can be a pain, but the tech explained things well and I feel good about this printer now. The delay in calling them was my own fault, setting a user name and password at the SyncThru site instead of just using the default was not necessary and frowned upon in the instructions, my clicking the "hide IP" button there was also a bad thing...so since they did respond to my review here and provided very good support when I eventually called in, I am changing my review to 5 stars from one star. I'll report back if I have any other issues. ORIGINAL REVIEW (BUT BE SURE TO READ UPDATE ABOVE) I run a chromebox (the "PC" version of a chromebook). The WPS hook up to routers is not stable, so without a windows laptop with a cd drive it is too difficult to set this printer up on a network. Also the Samsung sync website has a booby trap button, which if you click it hides the printer's IP address which really fouls things up. I wish I had spent the extra money for a printer with a display so that I could reset the printer and put my network info in manually. As things stand now I've got a piece of junk until I can find someone willing to bring their windows machine to my house and let me use it to try to reset the printer and then setup my network settings.

I helped my friend set this up for their chromebook. This means I needed to set up google cloud printing. It wasn't particularly easy, but I think I figured it out. Read on to figure out what I needed to do.. Before all that stuff, the printer itself is very small, and seemed to print well. We printed out a few things.. some test pages and a few multi-page recipes. But that was about it. I was pleased with how it worked. Hopefully it serves my friends well. I'll definitely hear about it if it causes problems in the future. It does have a few quirks. The weirdest thing is the power button light.. The power button light is ON when the printer is in "POWER SAVE" mode.. which essentially means the printer is OFF, but on stand-by. When the printer is ON and ready for printing, the power button light is OFF, but the "WPS" button light is on. Beats me.. But that's that. Next up is that "Power Save" mode I just mentioned... The printer essentially turns itself off during "power save" mode, and according to the manual, you must press the power button to wake the printer back up! I think that means you CANNOT wake the printer by printing, for example, from a different room in the house (everything is wireless, right? Shouldn't I be able to leave the printer on and print to it when I want??) NOT THIS PRINTER! And guess what! The default amount of time before the printer goes into Power Save mode is ONE MINUTE. That's pretty stupid... That's REALLY stupid. Seriously. 1 minute! You can change this value in the printer setup (see below), but the value must be between 1 and 60 minutes. You can't just leave the printer on at all times. I tried setting it to zero, and it gave me an error. I eventually left it at 30 minutes, as that seems pretty good.. Any printing should be able to be done within 30 minutes, or else they can walk back over to the printer and turn it back on. NOTE: This "time before power save" setting is very important for cloud printing!!! 1 minute is TOO SHORT for cloud print to even work, it seems.. Okay! Let's get to business.. First things first: Setting this printer up with a wireless network! This is kind of straightforward, but weird. The directions come with the printer, but they aren't exactly elaborate. There are 3 ways to do this. 1) Using WPS, which I didn't do. My friends don't have a WPS enabled router, so that was a no go. I'm also not particularly sold on WPS, so I probably wouldn't have used it. 2) The manual (which you can download online) indicates you can use your computer to create a network, to have the printer connect to, to set it up.. I didn't do this either. 3) Download (or use the included CD-ROM) the installation software (for Windows or Mac) and during the first few steps of the installation (no need to actually install the drivers, in the case of setting it up for cloud-printing only), you are prompted to plug the printer into your computer via USB, and then you can give the printer the wireless network/password you want it to connect to. This is the option I used. It's a good thing I had my laptop, because this option cannot be done with a chromebook! I was a bit skeptical about it, since i didn't want to install the software (not my printer, no need to install the drivers..), but it was very easy, and I was able to cancel the installer after this step, and everything worked just fine. OK, At this point, the printer was on the network! Time to connect to the printer! Alriiight! Wait a sec.. what's the printer's IP address? The manual states you can print out a network configuration info page by holding down the WPS button for more than 10 seconds.. I did this.. Nothing. The printer makes a printing noise, like it's going to print something, but then nothing happens.. Then if you try again, it prints out printer configuration info, but nothing about the network.. YarrgggGG!!! SOOoo, then I connected to the router and looked up what IP address the printer got. That worked! You connect to the printer by a very simple and very easy to use web interface, similar to connecting to a router. Just the printer's IP address into the URL area of a web browser. Once you've got the printer pulled up in a webpage, click on "Login" in the upper right corner, and you login (with default admin/password, which happened to be "admin/sec00000" if I recall correctly.. This info is available in the manual and on the Cloud Print setup page (available through Samsung's website.. I searched for setup google cloud print m2020w" and found the page.). You then are logged in, and you want to click on "Settings -> Network Settings". Then from the left menu, select "Google Cloud Print" and then hit Register in the right panel.. Hopefully that should get you registered! A google URL should pop up, and you click on that while logged in with a google account! (or do as I did, where I emailed that link to my friend who will actually be using the printer.) Pretty much, whoever will be using the google cloud printer will want to go to that link while logged into their google account. Really, this part is very easy! Alright! HOWEVER, WE'RE NOT DONE YET!!! We need to change the Power Save time!! Select "Settings -> Machine Settings", and from the left menu, select the first item, I believe.. I think it's just General Printer settings. "Power Save" is the first option. For me, it said "1". This is the number of minutes (of inactivity) before it goes to sleep (more or less turns itself off). Change it to 20 or 30, at least... you'll find out why in a moment!! OK! So you've got Google Cloud Printing set up! Great!! BUT WHAT'S THIS?! Google is reporting my printer is "offline"?! But my printer is definitely turned on! What's going on here!!?? 1 or 2 of 2 things might be happening here... 1) It seems as if this printer doesn't automatically connect to the google cloud print service.. It takes about 10-15 minutes after it's been turned on until it starts printing anything from google cloud print.. YUP, you read that right! Have something queued for the printer, turn the printer on, and about 10 minutes later, the printer prints it. Bam! I didn't time it exactly.. but it's something like 10 minutes. It must be set up to periodically connect with the service and see what's in need of printing... Remember how the default "Power Save" time is 1 minute?! If that's left at 1 minute, the printer turns itself off before it ever even attempts to get google cloud print info!!!! You have to change that value to use google cloud print!! 2) Router settings must be set correctly too allow google cloud print services to communicate with the printer!! A couple things seem to need to be enabled here! If you don't have a firewall built into your router, you might be fine.. However, you probably want to make sure port 5222 is being forwarded to your printer's IP address. Also, you want to make sure "Ignore anonymous requests" (or something like that) is NOT enabled (in the firewall area of the router, probably). You do NOT want to ignore those requests. This really isn't anything scary to worry about.. I found that when that was enabled, the printer would print after about 10 minutes, but according to google printers status, the printer NEVER came online / was available.. it always just showed as "offline". Once I disabled "ignore anonymous requests", the printer appeared as being available IMMEDIATELY once it started printing google print stuff (which was about 10 minutes after it turned on). It showed as being online, and if you printed anything after that 10 minute point, it would print IMMEDIATELY. No waiting 10 more minutes, etc... Soo, something wacky is just going on, where the printer doesn't connect to google cloud print for a while, I guess.. But once it does connect, and you have the right router settings set up (to pass info along to the printer), the printer is fully online and instantly available until it goes to sleep (into "Power Save" mode). So, you definitely want to change that "Power Save" mode to at least 15 mins, etc.. Once these options are setup, the printer seems to behave just fine, but again, it takes about 10 minutes before it connects to the google cloud print servers/service.. Kind of annoying, if that's your only option for printing and you're in a hurry. I have no experience with printing using the printer drivers from a local network, etc.. I imagine it just prints instantly and works just fine.

I am not a computer idiot and if I had problems with this thing you will, too. Works fine with my old Windows 7 pc. Wired and wireless but keep in mind you need to connect it first to your home network. It won't work directly with your pc even though you may get it to connect. But that's not really a big issue since chances are you do have a home network. Works fine with my cell phone. It will even print if my cell phone is not connected to my home network, you can connect directly to the cell phone if your cell phone supports wifi direct. Does not work with my Chromebook laptop, unless my chromebook and the printer are both on home network. For some people it's not a problem, for others (like me) it is. I bought this printer cuz of it's tiny foot print, I need it in my truck to be able to print stuff on the road from my Chromebook. It's not possible cuz on the road I don't have my home network and this thing will not print from a chromebook even if you connect it VIA USB! I tried for 14 hours to make it work and it's not possible. Samsung (or HP now) has no Chromebook drivers for this thing and they claim it will work without. It won't. So this thing is useless on the road or out of your home or office. Granted, if I was to buy a windows laptop it would work VIA USB but not with Chromebook. I had a samsung laser printer, model CLP-315 which worked great for 10 years. I bought this thing and felt that I moved on from one of the best printers in the world to the rock bottom worse. I am a busy person and normally don't have time to send stuff back to amazon, if I don't like something or it doesn't work like it should I just throw it out but I am so disappointed in this product I might just return it instead of just throwing it out. Oh and the print quality is just acceptable. It's acceptable for text but any graphics with just look lousy. My old Samsung CLP-315 was way better and my Xerox phaser 6022 is a real gem when it comes to quality. Do yourself a favor and don't buy this thing. What makes you think you'll be lucky to make it work?

Got this to replace an inkjet that lasted more than a decade. I kind of miss the color, I kind of miss the resolution on graphics, but I don't miss the clogging ink, the paper bleed, the constant cha-cha for head cleaning / tank pressurization, etc. that the old inkjet constantly did. This thing fires up pretty quickly - it slightly flickers the lights plugged into the same power strip a bit so it must be pulling quick slugs of serious current here and there. Graphics could look better but it's fine for general stuff. Paper handling could beat the paper up somewhat less, but it is also fine for general stuff. Printer driver in XP works fine via USB, haven't tried the wireless. Footprint is small, but not that small when the paper feed door is open. The printer itself is fairly lightweight. Comes with AC and USB cords, and driver CD in the box. One of the main draws for me to this machine however is the supposed ease of refilling toner (look it up on the web, it's a snap). I've got a soldering iron hole puncher and some toner left over from another laser printer that died sometime back, so I should be in clover for years to come. Only had it a week or so, will report back if it dies or if toner refill doesn't go as expected. UPDATE : 2015-10-08 The toner low light came on maybe a month ago and I kept printing until there was obvious streaking on the page. The streaking started all at once, so keep an eagle eye on things if you are going the toner refill route. Took the cartridge out today and added some old toner I had laying around. Watched a good YouTube video on it (search for "mlt-d111s refill", it's the one by inkowl). Poked a hole with a soldering iron hole puncher designed for the purpose and added toner. You want to do this over a sink as toner gets everywhere. Wiped the area around the hole clean with a tissue, sealed it with a bit of aluminum tape, took it outside and blew the rest of the toner off. Don't expose the drum to a lot of light, and don't touch it! I stuck the refilled cart in the printer and voila! Black is the new black!

After years of using a inkjet printer which I was happy with. I just got tired of buying all that ink. The ink got more expensive and refilling it myself was just not worth my time. Saw another Samsung model printer being promoted on one of the technical blogs I frequent. They were sold out. Amazon was also sold out, for the same price. This Samsung model was "suggested" so I checked out the reviews and decided to purchase for the price given! I also purchased the Samsung toner as well. I know, I know...there are off name brands that were offered cheaper. But for my first time I purchased the Samsung toner. The printer had a toner, setup CD and the USB cord included. The instructions were quite clear and easy to set up. I have a Apple IPhone 6 Plus and an IPad 2. I also have a Dell very, very old laptop. I did not plug in the printer to warm it up as instructed. I inserted the CD and followed the step by step instructions. When it came up to go wireless or USB. There was also a step where you could set up with the USB "temporarily and after setup disconnect USB." I chose that one. Followed every step, there was a point where you "Power on-connect USB" etc. and then at the "Finish." I disconnected the USB from my laptop to the printer. I checked if the Samsung was listed under printers on my Dell laptop and it was! I only had to check it as my "default." Then I checked my IPhone 6+ and there it was after I "searched for printers" and then I printed a test and it worked perfectly! I then checked my IPad2 and again there was the printer! Printed a test page and was successful. I did not download any app into my IPhone or IPad...there was no need too. The Apples just picked the printer up! And as I said before my Dell did the same. The printer is very compact and takes no space at all. It also goes to sleep after a time. But I completely turn it off when I am done using it. And the best part is the "Eco-printing" step that you can use before you print so as to save toner. It prints in grayscale! I was also very satisfied when it prints normally. The black toner works very well. Some reviews have complained on the cost of the toner. But it is not a game stopper for me,12,000 pages vs 300 in black or grayscale.

I refused to own a printer for years because of the unreliability of inkjets. I go weeks without printing, and whenever I tried to use any of several inkjet printers, the cartridge would have dried out. When I was printing regularly, the cartridges would run out of ink or malfunction so often that whether I used brand name or knockoff, new or refilled cartridges, I was spending a fortune for not-great quality. But not having a printer is a pain, so I decided if I could find a printer that was small, affordable, and didn't use ink, I'd give it a shot. Here we are. It's small. It's wireless so I can hide it wherever I want. It has good print quality. It uses toner, not ink, and doesn't dry out between infrequent uses. It was inexpensive. So, this is a printer worth owning, that's a useful tool and not an unmitigated pain in the ass. Slight downsides: You must have a wifi network for the wireless functionality to work - it won't go off bluetooth or your laptop's wireless card. It can take some doing and experimentation to connect wirelessly, and sometimes you have to troubleshoot the connection. Black and white only.

Frustrating experience with Samsung Printer Xpress M2020W – WPS was the issue and tech support sent me in the wrong direction Initial printer setup was easy on my MacBook Pro and took less than 10 minutes to setup and print over Wi-Fi network. I inserted the disk, followed the instructions and my first print job came out in no time. This is when the problems began… 1. Streaks! Every sheet I printed had major streaks down the left side of the page. 2. Tech support: I went online and chatted with Samsung tech support and they told me to print a test page by pushing the WPS button- nothing happened so I pushed it again, still nothing. They suggested I hold it down for 10 -15 seconds, still nothing. 3. Printer goes offline: At this point the printer went offline and could not be found on my Wi-Fi network. I told tech support that this started when I held down the WPS button and they told me to press it again for 5 seconds until the light blinks, that didn’t work. a. Then they told me to: unplug the unit, cycle the power on and off, reinstall the printer, restart my computer… after 3 hours of tinkering they said to ship the printer back to them. 4. Hold WPS button for 15 seconds fixed issue: Since shipping the printer back was going to be a hassle I Googled WPS Wi-Fi issues and found that I just needed to hold down the WPS button for 15 seconds. After that the printer worked fine, and apparently all the shaking and unplugging and moving fixed my streaking issue. Tech support - Holding down the WPS button for 15 seconds would have saved me/us from a 3+ hour headache! Printer: -Print quality is decent -Print time is very fast- there is almost no warm up period. -Cheap price for a compact laser printer - I like the compact size -Easy to setup once you know the nuances I recommend this printer with reservations given the issues I experienced. Now that it’s set up, it works exactly how I wanted it to, but getting here was an unnecessary hassle.

Very compact and easy to set up

He comprado 2 de ellas una para casa y otra para un familiar, aun funcionando sin fallas por mas de dos años. Ideal para la escuela y trabajo ligero. Mi principal motivo de compra es que el toner se puede comprar relativamente barato (rellenado o generico)por lo menos muy por debajo del precio de la impresora ya que la mayoria de los toners cuestan mas o igual que la misma impresora Recomiendo checar antes de comprar una impresora el costo del toner

So far, so good, this printer seems very good! The installation was a breeze, as soon as it as been on my WiFi connection, the airprint was working, no other program to install or to download, Highly recommend this printer, it print fast, quietly, the size is small and pretty. The toner recharge are a bit expensive, but you can find jobber ones at about 39$ at 123inkcartrides.ca but I rather purchase a good printer that takes expensive cartridges than poor quality printer that takes inexpensive toners

Qualità stampa bassa. Spesso si inceppa. Restituito immediatamente.

Great solution for my home use. Been testing for 2 weeks. I finally gave up on the all-in-one printer/scanner/fax inkjet as we mostly just print black and white and the inkjet refill industry is criminal. Pros: - simple, fast, high-quality printing - small printer - wireless printing from anywhere in house (2-storey) - relatively easy setup - PC and iphone Cons: - poor instructions for connecting to your iphone - says you need there app, but on iOs 9, i simply chose "print" and it found the printer but there was some confusion up to this point. - you need a cd drive to run install the PC software